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Hotel Sercotel Portales

8.8/105805 reviewsLogroño

Central Location in Logroño's Old Town Located on El Camino de Santiago pilgrimage route, Hotel Sercotel Portales offers a prime spot in the heart of La Rioja's prestigious wine-tasting region. Just steps away from Calle Laurel, guests can indulge in a variety of traditional tapas, immersing themselves in the local culinary scene. Comfortable and Well-Equipped Rooms The rooms at Hotel Sercotel Portales are designed for a relaxing stay, featuring amenities such as air conditioning, heating, flat-screen TV, safe, and minibar. The private bathrooms are stocked with complimentary toiletries and a hairdryer, ensuring a comfortable experience for guests. Personalized Assistance and Local Experiences The hotel's knowledgeable staff is dedicated to enhancing your stay by offering assistance and arranging visits to vineyards, wine cellars, and wine tasting courses in the area. Immerse yourself in the rich wine culture of La Rioja with the help of Hotel Sercotel Portales. Book your stay at Hotel Sercotel Portales now and experience the perfect blend of comfort and convenience in the heart of Logroño's vibrant old town.

What this place offers

  • WiFi available
  • Free WiFi
  • Parking
  • Air conditioning
  • 24-hour front desk
  • Heating

Policies & house rules

  • Check-in from 14:00 until 00:00
  • Check-out until 12:00
  • Children welcome
  • Pets allowed
  • Paid parking

Licence number: A-LR-129 Please note that this property can accommodate dogs and cats but will not accommodate other types of pets. Please note that dogs and cats will incur an additional charge of EUR 25 per night, per dog or cat. Please note that dogs and cats are not permitted in the breakfast room. Please note that dogs and cats must be kept on a lead while in public areas of the property. ------------------------ Número de licencia: A-LR-129 Tenga en cuenta que este establecimiento admite perros y gatos, pero no otros tipos de mascotas. Tenga en cuenta que la estancia de perros y gatos conlleva un suplemento de 25 EUR por noche y por animal. Tenga en cuenta que no se permite la entrada de perros y gatos en la sala de desayunos. Tenga en cuenta que los perros y gatos deben ir con correa en las zonas comunes del establecimiento.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Available rooms

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5805 reviews

Guests liked

  • Excellent central location (near Calle Laurel / city centre)
  • Consistently praised cleanliness
  • Good breakfast buffet — varied and quality
  • Spacious and comfortable rooms / big beds (many mentions)
  • Quiet rooms in several reviews
  • Convenient parking nearby (some mention free parking at 70m)
  • Good value for money cited by many guests
  • Friendly/helpful staff noted in several reviews

Guests mentioned

  • Hotel parking often described as small, difficult to manoeuvre or limited
  • Parking perceived as expensive by multiple guests
  • Some rooms smaller than expected and do not match photos
  • Mattress / bed comfort issues mentioned (slightly uncomfortable)
  • Some guests given twin beds instead of double
  • Room decoration described as sterile / could be warmer
  • Occasional inattentive staff / lack of explanations
  • TV outdated and no Netflix option
  • Noise from square for rooms facing it (night disturbances)
  • Garage spaces not suitable for large cars

  • KATIA

    ES · solo_traveller · Oct 2026

    8/10

  • Marta J

    ES · solo_traveller · Oct 2026

    7/10

    Ubicacion

    Garaje

  • J.E.A.

    NL · couple · Oct 2026

    9/10

  • Kay

    IE · solo_traveller · Oct 2026

    10/10

    Excellent location and v helpful staff.

    Spacious

    A little soulless

  • marta

    AR · couple · Oct 2026

    10/10

    Ubicación excelente

Location

Logroño