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IT · family_with_children · Sep 2026
A solid 4 star, definitely not a 5 star.
It had a good location
It was not by far a 5 star. It would have been a solid family run 4 star, but missed all the extra attention of the fifth star. The bedroom: spacious, though overlooking and a parking lot. The minibar was empty! Not a single thing inside. The shower was small (70cm width) and had a plastic stool inside on which to put toiletries instead if a niche. They didn’t even offer shampoo and conditioner which I had to go out to buy. Limited amenities and toiletries. No spa bag. The staircase didn’t have a sensor for light, so you have to switch it on manually. The Spa was half finished, one of the infrared saunas was not completed and there was no sign to say so. Un the evening the bar closed early, the waiter just couldn’t wait to go home, never came back to clear the table or ask whether we wanted more drinks. Generally, the hotel would have been a very good 4 star with relative 4 star prices, but definitely needs a lot of work, especially on service, to qualify as a 5 star.
IT · couple · Sep 2026
Super in tutto. Consigliatissimo
Camere pulite e personale gentile. Colazione imperdibile e veramente completa di tutto. Hotel pulitissimo e organizzato molto bene.
Nulla
IT · solo_traveller · Sep 2026
Pulizia , colazione , posizione , parcheggio e soprattutto area benessere !
Il frigo bar vuoto in camera !
GB · solo_traveller · Sep 2026
A truly amazing hotel and will return
Absolutely exceptional Hotel. The attention to detail was second to none. I can honestly say probably the best hotel I have ever stayed in (Globally) . From being shown your room on arrival, spa facilities , bike room , welcome drink, Villeroy and Boch crockery, breakfast, turning down of beds, extremely professional and attentive staff. The positive list could go on.
Leaving and going home
DE · couple · Sep 2026
Via Dala Gesa 245 · Livigno