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MX · family_with_children · Jan 2026
US · couple · Nov 2025
The place has everything you need, a full kitchen.
The location of the property was right inside the town of Mazamitla. Easy to move and everything is super closed.
The only thing I my sheets had holes, they were cleaned but holy. The bathroom under the toilet had dust and it was a bit dirty so it made me wonder. Other than that. Everything was great
MX · extended_group · Oct 2025
Solamente la ubicacion
El recepcionista super apatico, el drenaje del baño mal olor
MX · solo_traveller · Sep 2025
I would not stay there again and I wouldn’t use this app for future bookings
It was in a good location , close to everything
When I arrived the room the toilet had pee and the drain smell bad, I couldn’t flush the toilet properly, the owner stopped to check and said it was fine and that I was “too picky” it turns out it takes a while for the water system to load and be able to flush it. The managers hotel a woman told me it was the new system they installed to save water. I asked if I could be in another bedroom, she told me they where booked for the holidays and that I was going to be the same, she didn’t believe me the toiled wasn’t clean and that it smell bad when I arrived and told me no one complained in the past, which is odd because I just read the reviews and everyone complains about how it stinks, I said if I could get a refund but it had to be done through booking which was true, that was another bad experience they wouldn’t answer to my messages immediately , they tried to contact her but none of the representatives speak Spanish, when I finally found someone who was a Spanish speak the call drop on her, I did not want to spend my vacations trying to reach out to representatives, the cancellation policy should be a lot easier, if customer is not comfortable on the location they should be refunded immediately, anyways I let go because I wanted to enjoy my vacations and not argue for my time there, there’s room for improvement for staff hotel and booking customer service
US · couple · Jul 2025
Fantasticoooooooo!
Ubicacion!
No tienen secadoras de pelo.
Josefa Ortiz de Domínguez 39 Josefa Ortiz de Domínguez 39 · Mazamitla