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Hotel Tourist House

8.1/101902 reviewsFlorence

Prime Location in Santa Maria Novella Square Located in the heart of Florence, the Tourist House boasts a prime spot overlooking a historic church, offering a truly enchanting view. Convenient Access to Florence's Attractions Explore the city with ease as Florence's renowned churches, galleries, markets, and shops are all within a short stroll from the hotel. Additionally, the Santa Maria Novella train station is conveniently situated just a 6-minute walk away. Exceptional Service and Amenities Experience top-notch hospitality with the friendly and multilingual staff at Tourist House, always eager to assist you. Enjoy complimentary WiFi at the reception and the convenience of having your own keys for unrestricted access. Book your stay at Tourist House now for an unforgettable Florence experience!

What this place offers

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Express check-in/check-out

Policies & house rules

Check-in from 12:00 until 20:00
Check-out until 10:30
Children welcome
No parking

Please note that full payment of the booked stay is due on arrival. This does not apply to nonrefundable rates. If you expect to arrive outside reception opening hours, please inform the property in advance. Please note that the property has no elevator, and may not be suitable for guests with limited mobility. Access is via 20 steps.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Available rooms

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1902 reviews

Guests liked

Excellent central location — very close to station and city center
Friendly, helpful and welcoming staff
Rooms generally clean and well maintained
Good air conditioning/ventilation in rooms
Quiet despite central location
Good value for money

Guests mentioned

Hotel is dated/old and not recently renovated
Some rooms have odd split-level layouts and steep steps
A few very small or narrow bathrooms
Breakfast is adequate but could be improved/limited
No full 24-hour desk presence reported by some guests

Jiamin
CN · couple · Oct 2026
8/10
地理位置不错，房间挺大的，酒店总体比较古老，被子是被单+毯子，不太方便
Francesco0058
IT · couple · Oct 2026
9/10
Hotel tranquillo a due passi dal centro
Piccolo hotel situato in una posizione eccellente: a due passi dal centro e dalla stazione. Personale disponibile e cordiale. Letto comodo e camera silenziosa. Ci tornerei con piacere
Aggiungerei qualche mensola in bagno per appoggiare gli accessori
Deborah
IT · couple · Oct 2026
10/10
The location is perfect for us - so close to SMN station and the Piazza. There's always a warm, friendly welcome. The rooms are basic but everything you need. Hotel Tourist is our Florence "go to"
Nothing
Héctor
UY · solo_traveller · Oct 2026
8/10
Buenas estadia
La ubicación y tranquilidad
marie christine
FR · solo_traveller · Oct 2026
2/10
Chambre bruyante au dessus d'un parking de motos. La fenêtre censée arrêtée le bruit est cassé. Les équipements sont vieillots et parfois en mauvais état .

Location

Via Dei Cerretani 1 (black) · Florence