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AU · couple · Oct 2026
Unique
The views and the cave onsen are unique
The self check in machines
MX · solo_traveller · Oct 2026
Location and view was amazing. Staying here was one of my favorite thing in all japan
Everything was beautifull
TW · couple · Oct 2026
賓至如歸
溫泉設備
交通
AU · couple · Oct 2026
Great onsen location and experience
The cave onsens were definitely worth the stay. Hotel is large and mostly dated. Some renovations have been done. Food was great.
Beds were very firm (western style)
FI · solo_traveller · Oct 2026
Great onsen hotel with average service
Very nice onsen hotel with beautiful rooms and incredible onsens! Lots of things to do at the hotel and the views are beautiful, especially from the top building. The room, even without a seaview was really nice with a view of a wooded slope and sky. Good selection of amenities. The bus/ferry connection to the town is very practical!
The service was not really what I would expect in Japan. I stayed two nights (the first one was booked through an agency) and switched rooms between the nights. I forgot some clothing in my first room and it was never found despite asking for it just a couple of hours later. The hotel offered no compensation. I also had to pay an extra charge of 3300 yen for changing rooms, this was not clear to me even if I had emailed and asked about the room change before my stay. When I arrived very tired, I was not offered clear information about check-out time, breakfast time and dinner and breakfast location. This was not available in the room either.
1165-2 Katsuura · Katsuura