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Hotel Urban, a Small Luxury Hotel of the World

9.1/101284 reviewsMadrid

Artistic Experience from Papua New Guinea Immerse yourself in a unique cultural journey at Hotel Urban, where a permanent art display from Papua New Guinea awaits you. The beautiful design and special lighting throughout the hotel and rooms create a truly artistic ambiance. Culinary Delights and Rooftop Bars Indulge in a gastronomic experience at CEBO, the hotel's Michelin-starred restaurant led by renowned chefs. After dining, head to the rooftop terrace for signature cocktails at La terraza del Urban or enjoy barista-made drinks at Cocktail Bar Glass by Sips. Luxurious Amenities and Prime Location Relax by the small rooftop swimming pool, work out at the gym, and enjoy the convenience of free wired internet and Chromecast-equipped TVs in all soundproofed rooms. With attractions like the Thyssen-Bornemisza Gallery and Puerta del Sol just steps away, Hotel Urban offers both luxury and convenience for your stay in Madrid.

What this place offers

  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Parking
  • Non-smoking rooms
  • Air conditioning

Policies & house rules

  • Check-in from 15:00
  • Check-out until 12:00
  • Children welcome
  • Paid parking

When booking more than 5 rooms, different policies and additional supplements may apply. If you are not the owner of the credit card used to make the reservation, please contact the property in advance, no later than 24 hours after booking. The pool is seasonal and only open for the months of June-July-August. For bookings with a non-refundable or pre-paid rate, the accommodation may require payment to be made before arrival via a secure online payment platform. Should pre-payment be required, the guest will receive the relevant instructions via the communication channels associated with their booking.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Available rooms

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1284 reviews

Guests liked

  • Excellent, friendly and helpful staff
  • Prime central location within walking distance of major sights
  • Outstanding breakfast and well-stocked buffet
  • Rooftop bar highly praised and well presented
  • Complimentary touches (minibar, welcome drink) and strong housekeeping
  • Modern, clean design and pleasant hotel ambiance

Guests mentioned

  • Rooms often small, dark or courtyard-facing with privacy concerns
  • Very firm mattresses and uncomfortable bedding for some guests
  • Noise issues (rooftop bar above rooms, slamming doors, noisy elevator)
  • Small/crowded pool area
  • Bathrooms with limited lighting or privacy in some rooms
  • Perception of high price / value concerns for some guests
  • Louise

    GB · solo_traveller · Oct 2026

    10/10

    Great hotel and would highly recommend and intend to visit again

    Great location, interesting art, staff excellent right from the door men, front desk, restaurant team and housekeeping

    Hoped the roof terrace and pool was open

  • Egill

    IS · extended_group · Oct 2026

    10/10

    Fantastic location, breakfast and staff.

  • Edward

    IL · solo_traveller · Oct 2026

    9/10
  • Eduard

    IL · solo_traveller · Oct 2026

    9/10
  • Freire

    ES · solo_traveller · Sep 2026

    10/10

Location

Carrera San Jeronimo 34 · Madrid

What's nearby

  • Puerta del Sol (metro & square)Transit · 0.1 km
  • Plaza MayorLandmark · 0.4 km
  • Gran VíaDistrict · 0.6 km
  • Museo Thyssen-BornemiszaMuseum · 0.8 km
  • Museo del PradoMuseum · 0.9 km
  • Palacio Real (Royal Palace)Landmark · 1 km
  • Museo Reina SofíaMuseum · 1 km
  • Parque del RetiroPark · 1 km
  • Adolfo Suárez Madrid–Barajas Airport (MAD)Airport · 14 km