Hotel Viking

712 reviews

• J

  john

  CA · couple · Sep 2026

  7/10

  great location abd overall a fairly good stay

  staff friendly and obliging great location very comfortable beds

  the bathroom was not big enough! our view was dreadful--- opened the curtains and our view was another roof top with equipment. at breakfast the other 5 meals were delivered and mine was forgotten and by the time I got my meal, the others were long finished.

• S

  Sophie

  CA · couple · Aug 2026

  10/10
• B

  Barbara

  US · couple · Aug 2026

  5/10

  Would not stay here again and would not recommend it to others.

  Marina Ambrose at the front desk is a gem. She was unfailingly helpful.

  The room AC was very noisy and interfered with sleep. The chairs in the breakfast room were vey uncomfortable. It was like pulling teeth to get heavy cream. The room cleaners had NO English

• A

  Anne

  US · solo_traveller · Jul 2026

  7/10

  Disappointed- it was like the hotel was not quite ready to reopen. Many kind staff members, they handled these issues th

  Great location and many aspects of the remodel were very nice.

  We had a wedding block and several guests had a terrible time with the air conditioning in their rooms. The weather was warm, but a hotel of this nature and cost should have an air conditioning system that works flawlessly. One of the elevators was not in service… my first room had a portable air conditioning system installed in the room, which kept us up all night. We were able to move to another room, but I was shocked that the staff would put a parent of the bride in a room with a portable air conditioner! Moving to another room was not what I wanted to be doing on the morning of such a significant day in our lives.

• AA

  Anthony A

  US · extended_group · Jul 2026

  1/10

  It was a complete and utter disappointment peppered with blatant incompetence.

  Absolutely nothing.

  It was a terrible experience from start to finish. Did not even stay the night. Had to find a valet person upon arrival; ridiculous conquest since they make you pay extra for them to park your car. We waited almost an hour to check in in a hot lobby. When I brought up my dissatisfaction to the front desk lady about the wait and the valet charge, she shrugged her shoulders and didn't care. I booked a 2 queen bed SUITE with a pullout bed. We opened the room door to a 1 bed "junior suite" as they called it. No couch. No second bed. Not what I booked. Not happy. They want luxury rates for a Holiday Inn experience. Not OK!!! Already aggravated about the lobby situation, and then this?! We went right back downstairs to complain. The line still snaking around the hot lobby to the door. When I got the incompetent desk lady's attention I told her what had happened and her response was, "we gave you what was available. Its a junior suite." I said, no that's not what I booked OVER A MONTH AGO! Don't tell me that that is "what you had available." This was not a last minute reservation! Needless to say, after much back and forth, we cancelled and left. It should be no surprise what I had to do next...you guessed it...GO FIND A VALET PERSON AGAIN. The only manager in sight was the Food and Beverage and he was just as incompetent as the rest of them. When I asked for help with the valet he proceeded to point me to their desk. I said I know where the valet desk is...I NEED A VALET!! It was an awful experience all around; OH and not to mention that the air conditioner was broken in 90% of the hotel, INCLUDING MOST OF THE ROOMS..DURING A HEATWAVE! Just renovated AND celebrating their 100th year in business. Total embarrassment. Total failure. DO NOT waste your time and money at this DUMP! Oh and not to mention, everyone else in the hotel and lobby was complaining about the exact same things. Go read the other reviews.