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family · Apr 2022
The Hotel Villa San Francisco was delightfully charming with gracious and accommodating staff. The front patio, entry, and courtyard are well maintained and welcoming. I actually liked the Hotel -- however the one complaint I had, was the Safari room, which we stayed. It was a fairly basic layout that served our needs. However, 1. The bathroom was in need of major repairs. The bath tub was "soft", suggesting rot directly under the tub. It was also stained and poorly kept. The shower curtain was about 3 years past usable, and absolutely should be replaced (burned). 2. The Queen Bed (main room) needs a new mattress. It is partially collapsed/tilting towards the floor on one side. I did see into another room being made up, and it was clear the Safari room, may be the outlier. All-in-all, I enjoyed the Hotel.
family_with_children · Apr 2022
Everyone was very attentive as we arrived. Very clean and we really enjoyed our stay. Will definitely book again while visiting Chapala.
family · Mar 2022
love the place and the staff. nothing negative to say
family · Dec 2021
Lake Chapala is a wonderful place to experience real Mexican culture. The food was delicious and the shopping was reasonably priced. The hotel had a good breakfast. The rooms were clean and the service was friendly. My husband and I had a wonderful couples massage for $80. We will definitely return.
Dec 2021
There was not hot water in the room. The hot tub was ice cold. The church rang there bells incessantly.
Paseo Ramón Corona #16 · Chapala