Hotelito Mio

20 reviews

• R

  rozannab2019

  NONE · Dec 2022

  2/10

  False advertisement, not eco adult resort

  Methane gas from washroom 2 days before they finally gave us another room, unbelievable smell- partner with severe headaches. (finally they admitted they had a broken pipe). No hot water in second room. Loud blaring disco music daily from 2-630pm -everyone left the beach. Repeatedly asked to turn down blaring beach music, told yes nothing changed. Any food or beverage brought onto the property or used that belongs to the hotel YOU ARE CHARGED FOR -EVEN THE COFFEE IN THE ROOM. Children on the small beach at the restaurant- perhaps they are confused as to adult only resort?, waited 2 hours for the boat in the dark to pick us up repeatedly informed coming. 2nd time again told they were coming to pick us up waited 130min. Beautiful surroundings, but the female manager does not speak English and is not helpful. Stayed 5 nights and tried to leave -non refundable. Room drapery truly disgusting, in 2 of the rooms, sticky and mildew? larva cocoons? On the positive side some staff amazing. View is beautiful if you can sit outside or on the little beach -music too loud had to go to other beaches. I am sure you can find a better place for the price charged. Requested a quiet room -lol, wanted to relax -leaving more stressed then when arrived. Need to climb a small ladder to get into the water taxi to leave hotel. Very few people so not sure why its so hard to provide better service. Folks this is NOT a relaxing adult only resort, its overpriced for what is offered and management is unhelpful-offered complimentary dinner due to smell in room. As I write this now music in the restaurant, disco on the beach and restaurant music- in a very very small space right next to all the rooms.

• B

  B8919HCsusanm

  NONE · Jan 2022

  2/10

  Bad Management

  There is no manager on site and zero customer service for problems you have at the hotel. We were told we would have access to a boat after 9pm to go to a nearby island. We only booked a place to go to this island and we paid for their premium cabana. But when we got there they told us we would have to pay $100 for a 5 minute boat ride that usually costs $5. When we called the same manager she said basically it was our problem. The customer service was beyond horrible. We stayed 2 nights and they didn't even clean our rooms, but they did try to tack on lots of "extras" onto our final bill.

• B

  burtourist

  EUROPE · Couples · Nov 2021

  2/10

  What a disaster, avoid by all means

  To start with the positive thing, the location is very nice. That’s it. 1. When we arrived at 14:30, we were told that we have to take lunch, as check-in time is 15:00, despite the fact that the room was ready. 2. Upon check-in, one gets instructions that are similar to the ones of a military camp. Absolutely no welcome feeling, rather hostile approach. 3. The very small room is an expression of many huge design failures: - only one weak light in the entire room. Graveyards have better lights. - not a single wardrobe, not a single hanger, no place to put anything - no shower, no safe, a bath-tube in the middle of the room 4. The room is filled with 12 pillows, 8 of them useless, all in the bed. Why would a sane person put 12 pillows in one small room? And why do they put them back in the bed every day? 5. Excessively loud music coming all day from the restaurant, especially late night, when the restaurant was empty. Maybe a provocation, on purpose, of guests that went to bed early. Or a favor to drunken guests sitting on the beach. DJ‘s with heavy loud music destroy any nice ambience one would want for dinner. Who wants to dine in a night club? 6. Drunken guests start their own loud sound machine in the morning next to sober guests, who have no choice but to listen to music they don‘t want to hear. 7. Of all the wines in the wine list, only the most expensive were available 8. Extremely slow response time during reservation process, responses took +2 days. 9. They only serve imported water (still or sparkling), from Italy and France. What an environmental damage. But probably better margins.

• T

  travelAL737

  TACOMA, WASHINGTON · Couples · May 2021

  10/10

  The Best of Everything

  Hotelito Mio is the perfect mix of a intimate beach getaway, classic Puerto Vallarta hospitality, with a rustic sophistication. The staff (Roberto, Eric, and Ivan) took care of everything with the upmost in quality service. The food abs drinks were top notch. The rooms all had beautiful views and cool AC, if you got tired of the fresh ocean breeze.

• T

  Tara

  Dec 2020

  10/10

  Pure Magic--Like a Honeymoon Vacation!

  Wow, I don't even know where to begin. This was the most romantic, amazing hotel my wife have EVER stayed in and we travel a lot. We flew into PV and the hotel arranged a taxi to boca, where a panga was waiting for us. Abbey was our panga driver whenever he needed us (for an extra fee) and he was great. Once we got to playa caballo, they took our luggage and we walked from las animas to the hotel where we met Juan Carlos, the fantastic Manager. They greeted us with cocktails and we checked into our amazing jungle villa. The rooms are complete with AC and a beautiful claw foot tub. The restaurant sits on the sand. We truly felt like we were in a movie. At one point, we were the only guests there along with an actress who was also seeking solitute. This is a perfect vacation to sneak away. It is adults only and was extremely romantic. The entire staff, Pepe, Juan Carlos, and I feel bad becasue I can't remember our other amazing server...but they were so attentive and wonderful. Our champagne glasses were never empty. This is not an all inclusive resort but it is so so much better than staying at one of the big ones in town. Be aware that you do hear roosters and dogs barking at night so bring earplugs. Please do yourself a favor and book this hotel. We will definitely be coming back.