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FR · extended_group · Dec 2025
Une belle maison qui se dégrade
Il s’agit d’une petite maison mitoyenne qui entourait une école. L’espace est clos, calme et joli. La maison a été bien pensée. Elle est très agréable et spacieuse, joliment décorée. De plus, un arrêt de bus majeur se situe à proximité, très pratique.
Il n’a manifestement aucun entretien depuis des mois. La poignée des toilettes du bas signalée cassée dans un commentaire de cet été est toujours cassée. Les toilettes de l’étage fuient en permanence ainsi que le robinet d’eau chaude du lavabo. Le congélateur ne ferme plus mais fonctionne. Il n’y avait presque plus de couverts dans le tiroir quand nous sommes arrivés et nous n’en avons récupéré que la veille de notre départ. Le chauffage est capricieux, dans l’entrée et en haut, nous n’avions que 16 degrés Celsius. Il y aurait encore à dire. Le manque d’entretien dégrade la maison.
TR · extended_group · Dec 2025
Eh işte
Yeri güzeldi güvenliydi
Temizliği çok sıkıntılıydı. Memnun kalmadık.
GB · family_with_children · Oct 2025
Enjoyable little stay , lovely property
Location, parking on site, spacious living room and rooms. The house is exactly like the photos advertised. Hairdryer, electric heater and fans provided.
Maintenance wasn’t as good as previous private rented I stayed in. As soon as I walked in I noticed a cracked vase. There was used dental picks on the garden furniture outside, and cigarette butts all over the floor. There was also rubbish in the back yard. There was no door handle on the main bedroom door and no lock on bathroom door. A previous customer already commented on the bath mat that it was dirty. It def needs changing it had stains on that looked like blood. I ended up covering it with a towel. Had to give the dining chairs a wipe and my bedside table it had dried food stains. I couldn’t get in initially on the instructions it told me to buzz.. I did and nothing happened eventually I called the mobile number and I was let in. One last niggle it took me ages to work out how to open the gate for car park … only to be told my another occupant it was broke and you had to pull it.
GB · family_with_children · Sep 2025
Perfect location for Guys hospital, could be fantastic if a few issues are addressed.
The location and parking was excellent. We had a very comfortable stay and slept well, comfy beds and lovely bed linen. Lovely size communal accommodation set in beautiful grounds. Downstairs loo was a bonus.
The key safe was in the meter cupboard which really needed a key to open it. I had trouble accessing the property initially. It feels like a work in progress. Several windows didn't close, some blinds were broken, shower was leaking, bath mat was filthy. Kitchen was not adequately equipped. Downstairs loo needs somewhere to hang a hand towel and a mirror.
IN · family_with_children · Sep 2025
The location and parking was good!
Microwave was not clean - food from previous uses hence didn’t end up using it Door handles in the main bedroom door was broken Fans were mentioned in the amenities however was not available when we checked in! Had to call the host and they arranged by that evening Flush in the upstairs toilet was appalling and didn’t flush enough water out Sockets were not working in living room Loose bolt found under sofa and having a baby crawling it just seemed unsafe Basic supplies salt pepper were not provided Could do with a little renovation in upstairs bathroom Blackout curtains would be a good bonus There was a. Bedding in the machine /dryer already sitting, not sure if washed or to be washed Overall the stay was decent however we are really unhappy with the service. Once we left the apartment and reached home I realised I left some baby utensils and pots in the apartment in the kitchen to dry, forgot to pick it up. Have been trying to contact the host over 2 months to arrange for them to send back. First 2 days my calls and messages were answered and I was told they will post it to us! However no action has been taken and now all calls and messages have been totally ignored. I even contacted booking.com customer service on a few occasions. They contacted the host and even they were informed that the stuff will be sent back ! But to this also it’s been over a month ! Just left a sour taste in the mouth . Basically once your stay is over they are not going to entertain any issues or if you did forget anything there by mistake. These small things make a big difference in customer service which in this occasion they failed to deliver!
44 Searles Road · London