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HS HOTSSON Hotel Acapulco

8.6/101637 reviewsAcapulco

Beachfront Paradise with Luxurious Amenities Ocean Views and Relaxation: Indulge in stunning ocean views from most rooms and unwind by one of the 4 outdoor swimming pools. Culinary Delights and Entertainment: Savor Mexican and international cuisine at the hotel's restaurants, enjoy snacks and drinks at the poolside bar, and groove to live music at the Lobby Bar on weekends. Convenience and Services: Benefit from amenities like a fitness center, tour desk, and currency exchange. Plus, enjoy the convenience of baby-sitting and grocery shopping services during your stay. Experience luxury and comfort at HS HOTSSON Smart Acapulco - Book now for a memorable beachfront getaway!

What this place offers

  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Parking
  • Non-smoking rooms
  • Air conditioning

Policies & house rules

  • Check-in from 15:00
  • Check-out until 12:00
  • Children welcome
  • Paid parking

Policies for the entrance to the Villas: - As a Guarantee of Amenities/Utilities, a deposit of $5000 pesos (cash or Credit Card) is requested which are refundable upon departure. - Ice boxes, food and beverages are not allowed in the common areas of the Villas and the Hotel. - The use of coolers and horns in common areas of the Villas and Hotel is not allowed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Available rooms

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1637 reviews

Guests liked

  • Excellent location and proximity to beach
  • Friendly, attentive staff and good service
  • Nice pools and beachfront facilities
  • Clean and comfortable villas reported by several guests
  • Good beds and ocean views
  • Convenient location with nearby amenities
  • Family-friendly atmosphere
  • Well-equipped rooms in many reports

Guests mentioned

  • Inconsistent cleanliness: dirty pools, room odors, and aged bathrooms
  • Extra charges / towel deposit and complicated towel procedures
  • Limited buffet options and perceived high food prices
  • Some rooms old or with worn/poor bedding and broken fixtures
  • Reception/check-in errors or unfriendly experiences for some guests
  • Pool crowding at times
  • Noise reported by some guests
  • Extra-cost amenities (e.g., jacuzzi) and unexpected charges
  • Santiago

    MX · solo_traveller · Oct 2026

    9/10
  • paniagua

    MX · couple · Oct 2026

    7/10

    Reserve el mismo dia que me hospede, no me querían dar la habitación argumentando que no tenían cuartos, después de hora y media de estar solicitando el servicio me dieron la habitación. Pero el personal del hotel siempre me negó el cuarto

  • camacho

    MX · solo_traveller · Oct 2026

    10/10
  • eric Sebastian

    MX · extended_group · Oct 2026

    8/10

    si quieren disfrutar la playa tranquila no es opcion.

    la arquitectura del hotel de vista es muy interesante

    albercas saturadas, esta mas enfocado a lo familiar y lamentablemente una playa demasiado sucia.

  • verah20

    GB · solo_traveller · Sep 2026

    10/10

    Very friendly staff,i hope 1 day i will come back

    Everything was fine

Location

Av. Costera Miguel Aleman 1803 · Acapulco