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IN · solo_traveller · Jun 2026
Famous but need improvement
⭐⭐⭐⭐⭐ 🌊📍 Excellent location with a beautiful setting and great accessibility. 🤝 The owner is extremely helpful, responsive, and genuinely cares about guest comfort. 🌟 Special appreciation to Mr. Raja and Mr. Niroshan for their outstanding hospitality, courtesy, and willingness to help at all times. 🍽️ They went the extra mile to prepare special food as per our requirements and ensured everything was taken care of perfectly.
⚠️ Areas Needing Improvement 🛏️ Rooms are quite small and feel cramped. ❌ No side tables in few rooms next to the beds, which is inconvenient for guests. 🚑 Sharp metal drawer handles on the bed frame are a safety hazard. Unfortunately, one of my family members got injured because of them. 💡 No dim/night lights in the rooms, making nighttime movement uncomfortable. 🚿 Hot water availability is extremely poor. The water heaters provide hot water for barely 30 seconds, which is unacceptable, especially during cold weather. 📢 These are basic comfort and safety issues that need urgent attention. Improving them would significantly enhance the guest experience.
IN · family_with_children · Jan 2026
The property was cozy and nicely decorated
Room sizes were small. The hall was also small. Rest it was a good one.
GB · extended_group · Oct 2025
Good place to explore the area, high end facilities
Excellent facilities, great views, good food
AU · extended_group · Aug 2025
Suitable for young travellers
Food prepared by the staff for breakfast was good. No variety, only string hoppers with sides, but tasty. Room heater available.
Very narrow approach road suitable only for small cars. Limited parking and turning space. No bedrooms on the ground floor need to go up a narrow wooden staircase. Not an issue for young and healthy individuals with only backpacks.Bathroom shower water flooded the whole bathroom in 3 of the rooms. Owners charged 1500 extra just to use the kitchen. We used it to cook rice in our travel cooker.
JP · family_with_children · Aug 2025
Good service
Facility
Location Difficult to access
B2-1, Sanasa Holiday Resort, No. 495, Toppas · Nuwara Eliya