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US · couple · Oct 2026
CH · solo_traveller · Oct 2026
DE · couple · Sep 2026
Gute Ausstattung, Restaurant, zentrale Lage
Unmittelbare Nähe zum Krankenhaus. Häufige laute Sirenen. Preis/Leistung nicht ok.
US · couple · Sep 2026
The most extremely stressful stay ever.
We loved the cleanliness of the rooms. The beds were also very comfy. The renovation of the rooms were nice. The front desk staff were pleasant but not overly eager to greet us.
When we arrived in the evening we were not able to enter the lobby and nobody seemed to be on duty. We spent a good 20-25 minutes waiting on the sidewalk before someone finally answered the speaker call button. We were there for medical reasons and appointments with doctors, diagnostic procedures and other medical treatments. We booked a wheelchair accessible room & bathroom. We were unable to secure a room for our needs because apparently none were available. However, one of the front desk employees tried to help improve our stay by upgrading our room for the second night. Again though, the new 2nd bathroom lacked any safety grab bars whatsoever in the shower, tub and the toilet area. Unfortunately, we were unable to shower until the final morning of our stay since we had to improvise on our own by purchasing a shower chair and portable grab bars for the walk in shower. The 2 night stay was a salty $1500 and unfortunately we were frustrated and feeling less than whole. And not until checkout were we given information regarding discounted stays offered for medical stays with NW Hospital affiliated patients.
US · couple · Sep 2026
633 N Saint Clair St · Chicago