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Oct 2025
Good breakfast choice, helpful staff.
partner · Oct 2025
On arrival our room wasn’t available so we were upgrades to the next room as it was 7pm. Room Was clean and spacious. However theu have automatic lights in the bathroom which is next to the bed so every time you need to use the bathroom during the night the bedroom would light up and can’t turn the light off! So lead to a poor nights sleep. More concerning is the hotels food hygiene and safety! Upon going down to breakfast I noticed the so called chef put cooked cold sausages on the counter for them to be dumped into a hot plate… no prob for temperature and I could clearly see theses sausages and bacon where cold!! Upon complaining I was looked at like I have 3 heads and didn’t know what I was talking about even though I am a trained chef!! I complained to the manager who didn’t seem at all concerned and couldn’t understand why this was a safety issue! My partner sausage was a whopping 33degrees which is smack bag in the danger zone for food bacteria and food poisoning. These sausage still got served even though they should have been instantly removed… they did say they were going to re probe everything… all through fake smiles and not a care in the world! I’ve asked for a refund on they bacteria filled food but nothing!! Not even an apology. Disgusting and I hope the other customer don’t end up really ill. Oh and fire alarm went off and was evacuated without even a reason!!
Oct 2025
We were really impressed by Hyatt House Leeds and will definitely look to stay again on our next visit to the city. The room we had was spacious and comfortable. We slept really well. We were pleased to be given a room at the end of the corridor. The kitchen was well appointed. The bathroom has space to put your things out, and there was a shelf inside the shower which is so often missing in hotels. We had a decent sized couch facing a large tv. We didn’t make use of it but I thought it was cool the tv could be turned around to face either the couch or the bed. The bed was incredibly comfortable, we both had a fantastic sleep. Breakfast offered a decent range. Bacon, eggs, sausages, black pudding, hash browns. Cereals, toast, yoghurts and surprisingly good mini pain au chocolat. The breakfast room was huge and we were able to have a quiet breakfast without anyone really around us. I also used the gym and thought it was good by hotel standards. There was a decent range of equipment that all seemed pretty new. I’m not sure when the hotel opened but everything seemed quite new. The guy who checked us in mumbled a lot and wasn’t particularly friendly.
Sep 2025
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friends · Sep 2025
Breakfast was good and is on until 11am at weekends
2 Sovereign Square · Leeds