Hyatt Place St. Paul

812 reviews

• S

  Scott

  US · solo_traveller · Oct 2026

  10/10

  It was a nice room and excellent breakfast. Easy access to the Amtrak and the light rail. Great stay

  The best complimentary hotel breakfast I’ve ever had! No question.

  A little odd arriving very late off the train and not being able to get in. Another couple coming in had access with their room card and let me in. Not sure how that would have played out if not for that convenient timing.

• D

  Daniel

  US · solo_traveller · Oct 2026

  7/10

  Served the purpose.

  Location

  View was non-existant. Kids playing soccer in the space outside our door after 10 pm

• 7

  754cc

  Family · Aug 2026

  2/10

  Staff had no customer service or empathy

  I would not recommend this place at all to anyone coming in from out of town horrible experience, checking in. The young lady that works overnight seemed to be intoxicated or tweaking off of something. I was told that I would be accommodated by early morning check-in after arriving on an 8 HourRd. trip in attempting to check in the young lady told me my total I pulled out my phone and tapped to pay. She then told me that my car declined. I told her I’m not sure about that. I just got an alert, saying that it went through after logging into my checking account and confirming that the payment did go through she told me that it was her hotel and she hadn’t told me to tap yet ask for my physical card after I told her that I didn’t have physical card handy. She blurted out with this theatrical laugh and said she wouldn’t be checking me in and she just couldn’t stop laughing. Her speech was slurred and I’m sure she was literally tweaking off of some type of drug her hygiene in appearance did not seem up to part either, and I’m not sure if this is the type of person that Hyatt wants to represent them after spending the night in my car waiting to speak to the manager the next day I was offered no accommodation whatsoever, not even an apology from the general manager Mark, who simply told me that he also would not be able to check me in, and the money would be returned on my card. If you wanna smooth check-in and you don’t wanna be inconvenienced please find another place. This is a big do not recommend

• 3

  370bethanyb

  NONE · Aug 2026

  10/10

  Downtown St. Paul Gem

  Breakfast was free, delicious, and a vast selection! The hotel is clean, with an old-world charm and vibe. Very secure and friendly staff. The room is spacious with high ceilings and clean. Offered all the amenities you'd need. We stayed for two nights after taking the train up and will stay again in the future! It is next to the depot and many bars/resturants are within walking distance.

• N

  nickcK4239BA

  SARTELL, MINNESOTA · Couples · Aug 2026

  2/10

  Dirty, poor service, brown/blood, broken bed.

  Terrible service on 8/8. The king bed was broken. It banged and clanged when I got into it. The couch had what I HOPE to be a series of “brown / chocolate” smudges on the corner by the arm rest. When I spoke to the front desk they refused to switch my room, and pretended to check the computer for 2 whole seconds. I reached out to world of Hyatt support and “we’re sorry we can’t help after you’ve checked in” after 15 mins of waiting on the the agent to check. Do not stay here until management changes the terrible behaviors of the front desk.