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Iberostar Heritage Grand Mencey

8.9/103111 reviewsSanta Cruz de Tenerife

Luxurious Urban Escape Stylish Spa Retreat: Indulge in relaxation at the hotel's spa and unwind in the serene ambiance of the colonial-style building. Elegant Rooms: Experience comfort in spacious rooms with modern decor, hardwood floors, and a range of amenities including a flat-screen TV, satellite TV, and a mini bar. Gastronomic Delights: Treat your taste buds to local dishes at Los Menceyes restaurant, complemented by a cozy ambiance at Bar Casino or the lobby bar. Experience the perfect blend of luxury and convenience at Iberostar Heritage Grand Mencey. Book now for an unforgettable stay!

What this place offers

  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Parking
  • Non-smoking rooms
  • Air conditioning

Policies & house rules

  • Check-in from 15:00
  • Check-out until 12:00
  • Children welcome
  • Paid parking

Please note that the full amount of the reservation must be paid in upon check-in. When booking more than 5 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Available rooms

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3111 reviews

Guests liked

  • Clean rooms
  • Helpful staff
  • Good location
  • Nice amenities

Guests mentioned

  • Room noise issues
  • Food quality concerns
  • High prices for certain services

  • Valérie

    FR · family_with_children · Oct 2026

    5/10

    L emplacement, le bar ,l attention et la gentillesse du personnel.

    Le restaurant lorsque vous prenez la demi pension ,c'est immangeable que du surgelé pas du tout à la hauteur d un hôtel de ce standing .

  • ALICIA

    ES · couple · Oct 2026

    9/10

    Un hotel clásico con instalaciones espectaculares. Habitación cómoda.

    El hotel es muy bonito. Instalaciones espectaculares.

    Que no se permita entrada libre al spa del hotel.

  • Miguel

    ES · family_with_children · Oct 2026

    9/10

    Todo, pero el personal maravilloso

  • jose

    ES · family_with_children · Oct 2026

    10/10

    Situacion y opciones

  • Magali

    FR · couple · Oct 2026

    7/10

Location

Calle Doctor Jose Naveiras, 38 · Santa Cruz de Tenerife

What's nearby

  • Calle del Castillo (shopping street)District · 0.2 km
  • Parque García SanabriaPark · 0.3 km
  • TEA Tenerife Espacio de las ArtesMuseum · 0.6 km
  • Intercambiador de Santa Cruz (central bus station)Transit · 0.7 km
  • Plaza de España (Santa Cruz)Landmark · 0.8 km
  • Mercado de Nuestra Señora de África (La Recova)Shopping · 1 km
  • Auditorio de Tenerife Adán MartínLandmark · 3 km
  • Tenerife Norte–Los Rodeos Airport (TFN)Airport · 12 km
  • Parque Nacional del Teide (Mount Teide)Nature · 45 km