Iberostar Waves Berkeley Shore

1821 reviews

• RJ

  Ricardo Jose

  BR · couple · Oct 2026

  10/10
• G

  Gylson

  BR · couple · Oct 2026

  10/10

  Excelente

  Os funcionários , todos sem exceção extremamente prestativos , querendo sempre agradar o máximo possível . O nosso concierge Miguel . Sempre atencioso e solicito . No restaurante todos muito atenciosos . Em nome de Luciana e Trayci e todos demos funcionários , só temos a agradece

• E

  Emmott

  GB · solo_traveller · Oct 2026

  2/10

  Rude staff member, walls made of paper, bad hotel

  Good location, access to lots nearby & close to beach.

  To start, messaged property 4 days prior about the possibility of a bag storage and late check out - never got a response. We arrived and chanced it that we could drop our bags and the one lady with longer hair was very nice and helpful, she even said she'd see if she could get us in our room early if possible, she was helpful, but then she went to get the porter & the other smaller lady who was on her phone with the small neck tattoo BARKED at me no rooms available until 4 and then went back to looking at her phone, when the other lady came back she seemed confused by this - so we left. Got checked in by a nice man no complaints there. When checking out, I had the pleasure of dealing with the lady with the neck tattoo who was again on her phone (and was throughout the entire interaction). Me checking out seemed like I had absolutely ruined her day! I checked out and before I could speak she looked again at her phone which she had in both hands, I then asked can we store our bags until we fly? I was then greeted with a sigh (as if I had ruined her phone time) and was told sternly, look for the porter. - Id suggest that this lady needs to learn what front of house hotel staff should look like, probably from her colleagues who were all helpful. It genuinely seemed like her helping customers was a hindrance and ruining her time to do whatever she was doing on her phone, she did not make me feel welcomed and actually made me feel the opposite and like staying at the hotel was an inconvenience to her. However my partner and I did then experience maybe our worst ever hotel night sleep. Walls paper thin, could hear neighbors above all night long stomping and thudding on the floorboards. Also room situated next to the lift which we heard going. Could hear everyone in the hallway pretty much word for word their conversations, was woken up multiple times throughout the night due to this and the thin walls hearing banging and all sorts.

• F

  FREDERIC

  FR · solo_traveller · Oct 2026

  7/10

  Personnel super confort à améliorer

  Le personnel

  Certaines chambres ne sont pas très confortables sur la literie ; elle devrait être changée car ayant fait 4 chambres différentes, dans les 4, les lits grinçaient et la climatisation fait beaucoup de bruits aussi dans toutes les chambres

• N

  Nicolas

  CL · couple · Oct 2026

  7/10