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ibis Styles Phuket City Hotel

8.4/10107 reviewsPhuket

Garden Views and Modern Amenities - Immerse yourself in the serenity of a garden oasis while enjoying complimentary Wi-Fi and convenient concierge services. Delicious Dining Options - Indulge in international cuisine at Harmony restaurant overlooking the garden, grab a snack at the on-site cafe, and unwind with a drink at the bar/lounge. Convenient Location and Featured Amenities - Take advantage of the hotel's business center, express check-in/out services, and optional airport and ferry shuttle services. Relax in one of the 137 well-equipped guestrooms with modern comforts and beautiful garden views. Escape to the heart of Phuket and make ibis Styles Phuket City Hotel your home away from home.

What this place offers

  • Elevator
  • Breakfast available (surcharge)
  • Safe-deposit box at front desk
  • Multilingual staff
  • Free newspapers in lobby
  • Free use of nearby fitness center

Policies & house rules

  • Check-in from 14:00
  • Check-out until 12:00
  • No pets
  • Free parking

• Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding. • Only registered guests are allowed in the guestrooms. • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. • No pets and no service animals are allowed at this property. • Cashless payment methods are available for all transactions. • Contactless check-in and contactless check-out are available. • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). A deposit may be required at the property.

Available rooms

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107 reviews

Guests liked

  • Friendly, named staff with excellent service (JoJo, New, Nui, Khun Ae)
  • Access to Novotel amenities (pool, gym) and rooftop bar
  • Good breakfast buffet and attentive handling of dietary needs
  • Convenient central location for budget travelers
  • Accor member benefits (welcome drink, late check-out, free breakfast for some tiers)

Guests mentioned

  • Occasional cleanliness issues (reported room smell and a dirty bed cover)
  • Rooms are basic/simple and not very stylish compared to other ibis Styles
  • Somewhat walkable distance (~15–20 minutes) to Phuket Old Town for certain guests
  • Initial service/operation issues reported by one guest before management intervention

  • laddas154

    Couples · Nov 2025

    10/10

    First experience at Estrela

    Good place and view to city. Amazing cocktails and service thanks to bartender JoJo and New 🤍🥂 Can look a city view or sea

  • I9992PZ_

    Solo travel · Nov 2025

    10/10

    Estrella rooftop

    I'm coming here every week because of the rooftop bar at Novotel is my favourite bar in Phuket. Really like the service and hospitality from Khun JoJo, New and Nui. They are always kind to me and threat me like a king. Highly recommended

  • dalej647

    Couples · Nov 2025

    8/10

    If you make a mistake it's important to fix it.

    Arrived for a 5 night stay in November 2025 around 7:00 pm. I had completed the on-line check in because it was supposed to make arriving smoother and hassel free. I originally gave this hotel a low rating following some disappointments over the first 3 days. While having breakfast in the Novotel (neighbouring hotel) a manager approached us to talk about my review. She has since made every reasonable effort to make things right and we are very satisfied. It's not about making mistakes in business; we all do. What is important is what one does to fix them once identified. Good on you Ibis Styles, and thank you. Read less

  • mike_traveller20xx

    HAMBURG · Friends getaway · Nov 2025

    4/10

    not stylish at all

    just 15-20 minutes walk to the heritage site of Phuket City, this hotel doesn't look stylish at all (compared to other ibis Styles we visited in the past), the room was very basic/simple, we missed international tv stations, a food market (inclusive halal stores) and a Mc Donalds are just around the corner, the big breakfast buffet was nice and the only thing we liked at this hotel, for a one night stay sufficient

  • 753otraveller

    DUBLIN, COUNTY DUBLIN · Solo travel · Nov 2025

    8/10

    Good couple of Nights

    Had a couple of nights here snd cant failt hotel. Friendly staff, standard ibis room, very basic amenities. Breakfast was good plenty of choice. Personally wasnt too keen on the location was around 15 min walk to old town. Its connected to the novotel which looks really nice.

Location

23 Thawornwongwong Road · Phuket