Idle Awhile Cliffs

71 reviews

• V

  V3780EHhelens

  Family · Jun 2025

  10/10

  An lovely place to stay

  After staying at the beach resort in 2024 and loving it so much we decided to come back but as we couldn't get a room in that property we decided to try the Cliffs and it is just a good as its sister property. As we went off season the Cliffs were liking having a private villa, chef and chauffeur service on a budget as we had the place to ourselves most of the time. The villa we stayed in was spacious with a fairly decent view of the sea (the trees need a trim to get a full view, unlike the other 2 seaview ones which have a full view). We made full use of the restaurant service by having breakfast each day prepared by Jason and the team. My only gripes about the menus including lunch and dinner is the lack of Jamaican food and variety (same menu as last year and for years judging by the photos online). They have such talented chefs it seems like madness not to showcase their talents, the wonderful local fresh produce and to compete with the other restaurants, especially as many are lacklustre. Jason was a pleasure and ensured all elements of our breakfast were cooked to perfection. The customer service at the Cliffs was exceptional from Nicholas, Sandra and Fabian to name but a few. This is indicative of the fantastic customer service you get from Idleawhile and it was so touching to be recognised by staff from our visit in 2024. We arrived very late at night and the security guard was there to greet us as shown us to our room. Our every need was taken care of from towels for the pool and beach, booking excursions for us (Bryan Cummings is great driver and the boat trip through Jason Stennett was fantastic) and taking us to and from the Cliffs to the Beaches (please note the shuttle needs to be booked (including at the Beaches) and leaves at the Cliffs 10.30am and returns from the Beaches at 16h. The pool is great for relaxing and is in the sun all day. As we went in rainy season the sea was not suitable for diving into as the waves were strong and high. However the soothing sound of the sea helped you drift off to sleep. I would recommend the Cliffs to families and people who are not very organised on holiday. What staying there did is force us to get into a routine as we had to be ready for the shuttle or get up for breakfast before a trip. It also gave us great flexibility by being able to choose to go between the two properties as they presented two very types of holiday vibe. Going to the Beaches was lovely for the swimming, water sports and sunbathing whereas the Cliffs is for relaxing, calmness and chilling. I think this is gen of a place and rate it highly.

• P

  Pamela

  partner · May 2025

  10/10

  We adored this “rustic” property with its early morning birdsong, simple clean (very clean!) rooms and lovely pool overlooking the ocean. Delicious breakfast poolside or on our terrace. Courteous and kind staff. Highly recommend!

• VT

  Verified traveler

  Mar 2025

  2/10

  Beware of the General Manager

  Solo stay @Idleawhile cliffs property was scary and alarming experience to say the least. This property is beautiful and stunning and happens to have two of the best staff, Sandria and Robert. Both are amazing, I’m thankful for your kindness and care during my stays. The GM is deeply concerning. My stay in rm 5, (I’ve stayed many times prior) I received a serious electric shock while cooking on the stove. The current grabbed my hand and went up my arm and into my mouth. I had to turn off the electric current with my other hand. I tried to call the front desk, the phone was dead. I found Robert the groundskeeper and he notified maintenance and the GM. GM Xavian reached out the next day via non corporate correspondence WhatsApp/phone our conversation went from professional to very unprofessional in minutes with him screaming at me and asking me “what do I expect!” As far as compensation and then turned to him calling/texting via WhatsApp as to not have this officially documented, then offering to comp a night and then two, just to rescind the offer the next day if I don’t meet him face to face. All the while he assured me that the stove was fixed and I went to use the stove again and I was electrocuted again! I was livid and in pain. He stated he would withhold compensation unless I met with him in person. I no longer felt comfortable with him I left the property early and went to a new one. I reported this to hotels.com asap and they have been amazing in their resolve.

• B

  BarefootShoes

  US · Couples · Feb 2025

  10/10

  A West-End Gem

  A gem of a hotel tucked away on Negril’s west end! The bungalow was lovely, with sunset views from both upstairs and downstairs— and had every thing we could ask for—comfy bed, great AC, indoor and outdoor showers, work desk/space and well-appointed kitchen. The staff is amazingly helpful and truly go out of their way to make you feel welcome.

• N

  Nayana

  partner · Feb 2025

  10/10

  Friendly staff, excellent customer service. Enjoyed the ambience and accommodations. Clean and pleasant.