IMPERIUM INN

12 reviews

• F

  franchini

  IT · family_with_children · Oct 2026

  10/10
• ?

  CA · extended_group · Oct 2025

  6/10

  While the location was excellent and the stays had its comforts, the overall experience felt pricey given the level of s

  My stay was generally pleasant and convenient. The location is excellent, just steps from metro and bus stops, with plenty of gift shops and mid-range brand stores nearby, making it easy to explore and shop. The surrounding area felt safe and accessible. The air conditioning worked perfectly throughout our stay.

  There were a few inconveniences to note: the elevators only operate from the second floor upward (no downward), something to keep in mind if you're carrying heavy luggage or have mobility concerns. Accessing the room was also a bit tricky at first due to the older manual lock, which takes some effort to open smoothly. It took us over 30 mins to settle in during check-in, so with that kind of challenge, offering early check-in would have been a thoughtful gesture. Additionally, the checkout time is quite early at 10:30 AM, which is earlier than the typical 11 AM to 12 noon checkout offered by most hotels. One clear advantage of staying in a hotel is having access to a 24-hour concierge or front desk, which can provide immediate assistance at any time, something that was noticeably missing here. The room was reasonably clean during check-in but cleaning was not done daily, we had to take our garbage and dispose it in side street bin. The host was very responsive at first, which helped with settling in, though communication noticeably declined later. Our follow-up questions went unanswered.

• B

  Brian

  AU · couple · Oct 2025

  7/10

  Fair

  Location

  Too many keys Staff unavailable on arrival 1900 had to find phone number took one hour to get person to let us in On check out need key to access elevator but must leave keys in room? Very long way down stairs No English tv channels

• R

  Robert

  US · extended_group · Oct 2025

  2/10

  Not an Inn at all.. more like a boarding house stay!

  Nothing

  I booked two rooms, they gave me one room with four beds! one bathroom to share and a tiny shared space with others not in our group. We opted not to stay there as we felt it was misrepresented on the bookings.com platform. The host did move us to another location that was very nice but uncharged us an addition 100 euros per night. She was very nice! At least she made it right so thank you!

• R

  Roberto

  IT · family_with_children · Sep 2025

  8/10