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InterContinental Hanoi Westlake by IHG

8.8/10120 reviewsHanoi

Relaxation and Recreation Indulge in massages at our full-service spa and make use of our 24-hour health club, outdoor pool, and sauna for ultimate relaxation. Delectable Dining and Drinks Savor international cuisine at Cafe Du Lac or opt for 24-hour room service. Enjoy drinks at the poolside bar or one of our 3 bars/lounges. Convenience and Comfort Stay connected with complimentary Wi-Fi, take advantage of concierge services, and shop at our gift shops. With Select Comfort beds, private balconies, and premium TV channels, your comfort is our priority. Immerse yourself in luxury at InterContinental Hanoi Westlake and book your stay now for a memorable experience!

What this place offers

  • Elevator
  • Fitness facilities
  • ATM/banking
  • Gift shops or newsstand
  • Breakfast available (surcharge)
  • Library

Policies & house rules

  • Check-in from 15:00 until 12:00
  • Check-out until 12:00
  • No pets
  • Free parking

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. • One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. • Only registered guests are allowed in the guestrooms. • Cashless payment methods are available for all transactions. • Contactless check-in and contactless check-out are available. • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). A deposit may be required at the property.

Available rooms

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120 reviews

Guests liked

  • Great service
  • Beautiful property

Guests mentioned

  • Cleanliness issues
  • Room discomfort

  • tejay

    family · Oct 2025

    2/10

    Rooms and hotel not maintained poor kept

  • tejay

    family_with_children · Oct 2025

    4/10

    The lake view are bad , nothing much to do for kids , service is so bad ,

  • Colin

    Oct 2025

    10/10

    Lovely location overlooking the west lake of Hanoi. Nice food. Great staff.

  • Anna

    partner · Sep 2025

    4/10

    Ive been to many other intercontinental hotels, and this one is quite disappointing. This property needs some upgrade.. i believe 5 star hotels should always keep up with maintenance of their property. Room have a moldy smell and ac dont work well. The water also have a scent when turned on in the shower. The outside of my room have bugs… / lizards.. bed have smekk and very uncomfortable. For a kingsixe room that was bookeed, two twin beds were combined therefore theres a gap in between. Very uncomfortable for my husband and i. Willl not be returning to this one as much as i would love to .

  • Saga

    Sep 2025

    4/10

    Payed for on water room with city water view, got view over construction on second floor. Photos not as promised. If it was not for just staying over night I would have asked for a refund/room upgrade

Location

5 Tu Hoa · Hanoi