InterContinental Sanya Haitang Bay Resort by IHG

115 reviews

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  Taicheng

  US · family_with_children · Oct 2026

  10/10

  这次带宝宝入住三亚海棠湾洲际酒店，整体体验非常满意！ 特别想表扬一下 **Kaylee**，从入住前的沟通到入住期间的服务都非常细心周到，各方面的安排也很贴心，能够充分考虑到我们带小宝宝出行的需求，让整个假期轻松了不少。真的能感受到她是在用心为客人着想，非常感谢 Kaylee 的照顾！ 酒店的亲子设施也很完善，儿童活动空间丰富，整体环境舒适，非常适合带小朋友来度假。宝宝玩得很开心，我们大人也能好好放松。 这次入住留下了很美好的回忆，无论是酒店环境还是服务都值得好评。下次来三亚还会考虑入住海棠湾洲际，也再次感谢 Kaylee 的贴心服务！

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  yuet ting

  HK · family_with_children · Aug 2026

  9/10

  I had a pleasant experience during my stay with family.

  Staffs were nice and helpful

  Not at all

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  Todd

  US · solo_traveller · Aug 2026

  8/10

  Not Up to Global Luxury Standards

  The rooms are big and nicely laid out—especially the shower allowing you to look out onto the grounds, the ocean, and all the way to the horizon. The balcony is spacious and very private. The breakfasts are incredible and all the facilities are generally well laid out and nicely kept. The housekeeping staff was lovely and attentive, and the bed very comfortable.

  It’s starting to show its age some, and the humidity wreaks havoc on the interior spaces since they all have a lot of wood. The room had a bit of a musty smell that I just sort of got used to. The “adults” pool had multiple children in/around it each time I was there. The kids pool also had multiple children—obviously—but that’s also where the one, mostly unstaffed bar is. If your express goal is to lay on a Bali bed while doting staff bring you well prepared cocktails in a tropical paradise, you simply will not find that here. Also the lounge chairs are terribly designed and terribly uncomfortable. They’re like little slides that force you to fight gravity to stay on them. And, in a hotel with hundreds and hundreds of rooms and 2X as many adults as rooms, they had 12 lounge chairs with (immovable) umbrellas, and six more at the water’s edge. If you’ve traveled the world and know what 5-star service and facilities look like everywhere else, you’ll understand me when I say this place has that bizarre, uniquely Chinese combination of ticking all the “luxury” boxes but completely missing the concept. Cocktails, for instance are puzzlingly wrong—a “manhattan” maid with scotch and orange liqueur, for instance—and the bartending staff don’t actually know how to make cocktails . . . of any kind really. And there’s no decent or even interesting wine or beer.

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  Olga

  PL · family_with_children · Aug 2026

  10/10

  Sanya Haitang Bay is a best place for the 1st impression of China

  We spent a week In the Intercontinental Sanya Haitang Bay. The room exceeded our expectations, was nice, huge and clean. The wooden decorations made atmosphere. From checking in we've got permanent help from Nomad. We really appreciated his effort. The view from the room is exceptional. Our daughter loved the swimming pool. The breakfast was with good variety of food.

  We paid in advance for everyday dinner in the hotel. I would recommend to not do that during the rainy season. It's better to have more options in a la carte menu.

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  晴晴

  MO · family_with_children · Jul 2026

  10/10