Itza Hotel Boutique Internacional
Luxurious Accommodation: Experience 5-star luxury at Itza Hotel Boutique Internacional, located in the heart of Cuenca. Each room is equipped with modern amenities like a flat-screen TV, fridge, and free WiFi. Some rooms even offer stunning city views from a private balcony. Exceptional Services: From a 24-hour front desk to concierge assistance, our hotel ensures a seamless stay. Enjoy delicious meals at the on-site restaurant, or unwind with a drink at the bar. Let our tour desk help you explore the best of Cuenca, and take advantage of airport transfers for convenience. Prime Location: Perfect for exploring the city, our hotel is near must-visit attractions like Tomebamba River and Cuenca New Cathedral. After a day of sightseeing, relax on the terrace or indulge in a scrumptious breakfast to start your day right. Book your stay at Itza Hotel Boutique Internacional for an unforgettable experience in Cuenca!
What this place offers
- WiFi available
- Free WiFi
- Non-smoking rooms
- 24-hour front desk
- Restaurant
- Room service
Policies & house rules
- Check-in from 14:00 until 23:30
- Check-out until 12:00
- Children welcome
- No parking
Available rooms
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142 reviews
Guests liked
Guests mentioned
EC · family_with_children · Oct 2026
Beautifully appointed, charming jem in the center of the city.
Excellent location, central, beautifully decorated
No a/c available, so make sure to ask for a room with a window for proper ventilation. Pillows were not great.
EC · couple · Sep 2026
A very nice hotel at the heart of Cuenca
A very well kept hotel strategically located in Old Town Cuenca. Room was very well furnished and clean. The staff at the front desk were very friendly and helpful
1) There was noise coming from other guests in the middle of the night, the staff should tell them to keep quiet 2) The staff at the restaurant were not as friendly as the staff in the front desk
EC · couple · Sep 2026
Con ganas de volver
La cercanía al centro, la decoración y sobre todo la amabilidad de las personas
EC · extended_group · Sep 2026
Un lugar fabuloso. Seguro volveremos!.
Todo estuvo excelente. El desayuno delicioso y variado, para todos los gustos. La atención impecable de todo el personal. Se destacó Alex.
US · family_with_children · Aug 2026
Good Location, Otherwise Disappointing.
Great location.
Very disappointing, especially staff. The only nice people were the Zaza rooftop and there was a young bearded gentleman on our last day. Otherwise shockingly bad service especially from the woman with glasses at the front desk. We never received our welcome drinks and saw others get it. Unhelpful, uninterested. Rooms are small, no chairs outside a stool. We paid extra for the view and the window is small. Breakfast staff are also not very nice and breakfast options are limited, order-only, and take a while. I don't understand why breakfast is not on the rooftop restaurant, that would've been so much nicer. Wifi is terrible and basically didn't work in the room. Heating barely works. For the best reviewed hotel we expected a lot more. Overall disappointing.
Location
Gran Colombia y Benigno Malo · Cuenca