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DE · family_with_children · Sep 2026
FR · solo_traveller · Aug 2026
J'ai tout apprécié, l'hôtel, l'accueil, l'emplacement
GB · family_with_children · Aug 2026
FR · family_with_children · Aug 2026
BE · solo_traveller · Jul 2026
Abandoned and neglected hotel
The view from our room/hut was nice and because it was in the middle of the jungle, it was quiet.
When we arrived and were showed our hut, we almost did not get any explanation about the working of the hotel. We went to the restaurant to have a drink, the waitress was really nice, but it felt really abandoned, we were the only people there. Also there wasn't much choice for food or drinks. The hut looks way smaller than on the pictures and felt neglected. The mosquito net had holes in several places, the sheets were old and also had holes in them. The bathroom was also old and not well maintained. The steps towards our hut were dangerous, cables running over them, leaves everywhere and they were crumbling at some spots. The swimming pool looked dirty, was much smaller than on the pictures and the slide was broken. There wasn't breakfast at the restaurant (it only opens at 11am) or any facilities to eat or even drink a coffee or a tea. There was supposed to be a nightguard, but we did not see him when we retired to our hut and had to put out the lights in the restaurant ourselves. The next morning around 8am there was still no one at the reception. We waited for 20 minutes before the nightguard - we think - showed up, he didn't really talk to us, but just took the keys and then disappeared again. Luckily we already booked our taxi ourselves. So overall, the hotel felt really neglected, everything was old and the pictures really don't match the reality at all.
8/2 Moo.2 ,Khao Hua Khwai, Phun Phin, Surat Thani · Suratthani