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Jen Hong Kong by Shangri-La

8.6/101792 reviewsHong Kong

Luxurious Accommodation with Breathtaking Views Rooftop Pool and Fully-Equipped Gym Indulge in a 16-metre rooftop pool offering stunning vistas of Victoria Harbour and a modern gym to keep up with your fitness routine. Café Malacca - A Culinary Delight Savor the flavors of Malaysian and Singaporean street-style cuisine at Café Malacca, a Bib Gourmand restaurant listed in the Michelin Guide 2014. Book your stay at JEN Hong Kong by Shangri-La today to experience elegance, convenience, and exceptional service.

What this place offers

  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Parking
  • Non-smoking rooms
  • Air conditioning

Policies & house rules

  • Check-in from 15:00 until 23:30
  • Check-out until 12:00
  • Children welcome
  • Paid parking

The regulation of disposable plastic tableware and other plastic products used in hotel guest rooms is in effect. Hotel has put plastic-free and refillable alternatives in service. Some items containing plastics will be available at a charge per regulation. Please note that rates for extra beds do not include breakfast. Kindly note that guests can take a metro and reach JEN Hong Kong by Shangri-La through Exit B2 of HKU MTR Station. Renovation work is taking place from Aug 2025 to Dec 2026 daily.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Swimming pool: Closed from Mon, Nov 9, 2026 until Sun, Jan 24, 2027 A deposit may be required at the property.

Available rooms

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1792 reviews

Guests liked

  • Great location
  • Friendly staff
  • Good breakfast

Guests mentioned

  • Room upgrades needed
  • Pool unavailable during renovation
  • Jamila

    AE · solo_traveller · Oct 2026

    8/10
  • maria

    ZA · couple · Oct 2026

    10/10

    Location is brilliant. Nice renovated rooms will definitely go back.

  • Kim

    US · extended_group · Oct 2026

    10/10
  • Cory

    CA · solo_traveller · Oct 2026

    10/10

    Stay here if you need to be in this part of Hong Kong

    Location (perfect for HKU related trip) The pool and amazing views! Attention to details in the rooms Gave me a bday cake on my bday

  • Ka

    HK · solo_traveller · Oct 2026

    9/10

Location

508 Queens Road West · Hong Kong