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LU · couple · Oct 2026
disappointing!
I was honestly very disappointed with this property. The staff’s attitude and level of professionalism were far below my expectations, and the experience was nothing like my previous stays at your property in Beijing. The manager was extremely rude in his response and did not even have the courtesy to reply to a message I sent through Booking.com. This level of service is simply unacceptable and certainly not what I would expect from a hotel of this category.
The staff’s attitude was disappointing, and the room had a cheap, uninspired appearance. While the hotel might be adequate for a short business trip, it feels more like a basic business-class hotel than a property designed for a comfortable, enjoyable stay. The overall atmosphere lacks elegance, warmth, and attention to detail. Perhaps it would be suitable for a convention with very low expectations, but certainly not for guests seeking a quality hospitality experience.
HK · solo_traveller · Oct 2026
Great choice of hotel in Shenzhen.
Great location near the waterfront park. Modern comfortable rooms. Great facilities.
My power socket didn’t work. This was soon fixed upon my request.
DE · couple · Oct 2026
MY · extended_group · Oct 2026
90/100
CH · solo_traveller · Oct 2026
Sehr gut ausgestattetes, modernes und gepflegtes Hotel in schöner Umgebung.
Sehr modernes und gut durchdachtes Hotel mit einem exzellenten GYM und zwei Schwimmbädern. Die Mitarbeiter waren sehr freundlich und hilfsbereit und das Zimmer jeden Tag top gepflegt.
No. 399 Qianwan 1st Road, Qianhai · Shenzhen