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JW Marriott Crete Resort & Spa

10/1013 reviewsChania

Experience unparalleled luxury at JW Marriott Crete Resort & Spa, where your relaxation and enjoyment take center stage. Indulgent Spa Services: Rejuvenate your body and soul at our exquisite spa, offering soothing massages, invigorating body treatments, and refreshing facials designed to melt your stress away. Delectable Dining Options: Savor culinary delights at Fayi, one of our four distinct restaurants, or enjoy around-the-clock room service. Don’t forget to unwind at our two stylish bars, or sip a drink by the poolside bar. Family-Friendly Amenities: With an inspiring indoor and seasonal outdoor pool, a comprehensive health club, and babysitting services, families can enjoy relaxation and adventure without a worry in the world. Your perfect getaway awaits—book your stay at JW Marriott Crete Resort & Spa today!

What this place offers

  • Supervised childcare/activities
  • Conference space
  • Scuba diving nearby
  • Free breakfast
  • Health club
  • Safe-deposit box at front desk

Policies & house rules

  • Check-in from 15:00 until 00:00
  • Check-out until 11:00
  • Pets allowed
  • Free parking

• Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation. • The seasonal pool will be open from April 01 to October 31. • Pool access available from 10:00 AM to 8:00 PM. • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. • Guests can access their rooms with a mobile device. A deposit may be required at the property.

Available rooms

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13 reviews

Guests liked

  • Beautiful hotel
  • Attentive staff
  • Great amenities
  • Excellent breakfast

Guests mentioned

  • Location is a bit far from town
  • Service inconsistencies noted in one review
  • Dirk

    partner · Sep 2025

    10/10

    Die Unterkunft liegt direkt am Meer. Die Tummer hatten einen eigenen Pool. Das Personal war sehr aufmerksam, immer freundlich und sehr hilfsbereit. Wir kommen gerne wieder.

  • oleg

    partner · Sep 2025

    10/10

    Amazing! Literally amazing all around! The hotel is new and modern. Very upscale and well designed. Great location. Not really on a white sandy beach, but the swimming area is great. Room was very large and well designed. Huge bathroom with spacious shower and a tub. Included breakfast was amazing - one of the best we ever had. The staff is so friendly and helpful and well trained. Everyone had a smile and super accommodating. Minor issue was addressed quickly and with class. This is one of the best hotels we ever stayed at and definitely the best hotel on Crete. Management at the hotel is doing a great job! We cannot be happier! Thank you!

  • Amy

    partner · Sep 2025

    10/10

    We spent 6 nights here for our 10-year anniversary and loved it. The hotel and grounds are stunning, and the staff were friendly and attentive. Breakfast was excellent with a huge variety. On-site dining is convenient but pricey (as expected). The Italian restaurant was fine, but not super memorable. We mostly ate dinner in Chania. The spa is calm and relaxing, and I had one of the best massages ever. 60 minutes for 140 euros. Our favorite part of our stay was lounging by the pools and on the sunbeds by the ocean. The beds are incredibly comfortable with food and drink service right to your chair, and you can't beat the gorgeous ocean views! Our standard room was modern, spacious, and well-equipped, with plenty of closet space and a large smart TV that was easy to log into our desired streaming services. The only drawback for us is the location, about 30 minutes from Chania. We knew this was going to be the case, so we had a car to take day trips and spend the nights in Chania's old town. Overall, a beautiful resort with outstanding amenities and perfect for a special occasion!

  • Azniv

    Sep 2025

    10/10

    Beautiful hotel. Nice rooms. True 5 star.

  • alyssa

    partner · Sep 2025

    10/10

    My husband and I spent a week here for part of our honey moon and couldn’t have been more impressed! It was truly the highlight of our trip. The hotel is BEAUTIFUL, the staff is amazingly attentive and friendly, amenities were outstanding, five stars all around! If you are looking for a place to stay around and relax, this is absolutely it. We didn’t want to explor Chania much, so this wasn’t an issue, but it is a bit far from the town. However, the hotel offers so many experiences to enjoy every day (wine tasting, snorkeling, water activities, cooking classes, a full spa, etc).

Location

Chania