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family · Jun 2025
The property has so much potential and the host/care taker is friendly. However, we had multiple issues during our brief stay. We were set to stay all 8 nights but we left on day 4 since the water was off inside the house (2nd time in the 4 day stay) and the electricity went out - meaning no air conditioning, no lights, etc. The food that we purchased spoiled in the refrigerator due to the length of the black out. Earlier in our stay, we were met with 3 lizards inside the house (2 in the bedrooms and 1 in the living room). We got over that quickly since we understand that it’s the middle of the jungle; however, the additional inconveniences just put us over the edge. The road to the hotel is quite bumpy and I would suggest a bigger SUV type car for your stay. Additionally, make sure you have everything you need prior to calling it a night. There aren’t any restaurants or convenience stores nearby. As nice as it may seem, I wouldn’t stay here again.
Apr 2025
Awesome place, Cenote is amazing and the staff is helpful. The road in was a bit rough on our little rental car.
partner · Dec 2024
Everything was excellent and our concierge Israel was always there for us
partner · Nov 2024
Having a cenote almost for ourself and included in the rental is amazing, it's also really pretty and quiet. The guardian is here 24/7 and was very nice, he tried to help us with disfonctionning lights in the pool. That's the part that was a bit disappointing, the equipments weren't of great quality and we only had cold water in the shower. But in general it's a really good place to stay if you have a car.
Jul 2024
Relajante y privado
Muy original y tranquilo lugar. Sólo falta que lo vuelvan más ecológico sin requerir un generador eléctrico a Diesel. Faltó limpieza en todos los cristales (que son muchos) y algunos muebles de exterior frente al cenote y alberca. Fuera de eso todo muy bien
Residencial K-NAJ Community, 77770 San P · Tulum