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Kannawaen

9.3/10403 reviewsBeppu

Garden, Terrace, and Bar Kannawaen offers a serene escape with its beautiful garden, relaxing terrace, and cozy bar, providing the perfect spots to unwind and enjoy the surroundings. Comfortable Accommodation Each guest room at the ryokan is thoughtfully equipped with modern amenities such as a flat-screen TV, private bathroom with free toiletries, and picturesque mountain views in select rooms, ensuring a comfortable stay for all guests. Hot Spring Bath Indulge in ultimate relaxation with the property's hot spring bath, allowing guests to rejuvenate and unwind in the healing waters, creating a truly memorable and rejuvenating experience. Experience tranquility and comfort at Kannawaen – book now for an unforgettable stay!

What this place offers

  • WiFi available
  • Free WiFi
  • Parking
  • Free Parking
  • Non-smoking rooms
  • Air conditioning

Policies & house rules

  • Check-in from 15:00 until 22:00
  • Check-out until 11:00
  • Children welcome
  • Free parking

In order to prepare special amenities for men and women, guests are kindly requested to indicate the age and gender of each guest staying in the room in the Special Requests box when booking. Please inform the property of your means of transportation, at the time of booking. Guests with children must inform the property at the time of booking. Please specify how many children will be staying, their genders and their respective ages in the special request box. Guests with a room-only reservation who would like to eat dinner at the property are required to make a dinner reservation at least 1 day prior to their check-in date. Please contact the property directly for details. Contact details can be found in the booking confirmation email. Please inform the property in advance if guests have any food allergies or dietary needs. Some rooms may be affected by noise. The property apologizes for any inconvenience caused.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests. Guests must check in by 18:00 to eat dinner at this property. Guests checking in after this time may not be served dinner, and no refund will be given. A deposit may be required at the property.

Available rooms

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403 reviews

Guests liked

  • Exceptional food quality
  • Friendly and professional staff

Guests mentioned

  • Some areas could be updated
  • Pillows were uncomfortable
  • Ben

    GB · solo_traveller · Oct 2026

    10/10

    Staff were super friendly and welcoming, the rooms were stunning, the food was top notch and the location is fantastic, overall a super place to stay.

    That we only stayed there for one night, wanted to enjoy the room and services more.

  • SHIGEYUKI

    JP · couple · Oct 2026

    6/10

    施設やスタッフに関しては満足でしたが、他の宿泊客(外国人)のマナーの悪さが気になりました。 大浴場で大人が泳いだり、バスタオルを湯船に浸けたりで、不愉快な思いはありました。

  • GT Tours

    AU · solo_traveller · Oct 2026

    10/10

    Great location for Beppu Hells!

    Staff in particular and food was amazing. Onsen on balcony was special as was open air public bath. Close to the hot Springs.

    Nothing to dislike!

  • Michikazu

    JP · solo_traveller · Oct 2026

    3/10

    以前と落差がありすぎて少し悲しかったです

    朝のお風呂は人が居なくて快適‼️

    夕食のあてがわれた座る場所。衝立を見ながら黙々と食べさせられた。料理の配膳スピードが食事の進み具合に合っていない。朝食のお味噌汁のおかわりを後からくださいと言ったが、その後テーブルには来なかった。朝食はおいしかったが量が多すぎ?事前に乳製品を避けたいとリクエストしていましたが晩御飯のプリンとか朝食の牛乳をドンと置かれていたのにはさすがに驚きました。繊細な配慮全くなし。今時、ベジタリアンやヴィーガン、その他が多い世の中でありえない配膳でした。チェックアウトの見送りなし。チェックイン時の車を置いてホテルに入るまでの間雨の中傘を持ってくる気遣いなし。1泊の金額に見合ったサービスかどうかは疑問でした。7年位前に夫婦で宙に泊まりましたが鉄板の食事はすごく良かったのに、今回は1人だったせいか、料理も選べなかったのでがっくりでした。もう少し従業員の方の声掛けがあればいいなと思います。1階の食事の場所を出たところに、配膳の裏方のドアが開けっ放しで夢がないなと思います。

  • AYAKO

    JP · couple · Sep 2026

    10/10

Location

345, Kannawa · Beppu