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NL · family_with_children · Jul 2025
Mooi maar wel prijzig
Het is een prachtig hotel in de jungle. De huisjes zijn heerlijk, goeie bedden en een mooie buiten badkamer. Maar ze adverteren met yoga sessies en activiteiten en dit deden ze bij ons niet. Dit kan aangezien het laagseizoen is, maar dan moet je je prijs wel aanpassen. Wel kun je dit natuurlijk zelf doen als je dit kan. Op prachtige locaties daar. Verder ben je verplicht daar te eten en vonden wij 650pp voor een diner wel heel erg veel. Zeker omdat wij ook 3 kinderen bij hadden en daar is geen ander menu voor.
Dat het diner zo duur was.
FR · couple · Jul 2025
Superbe expérience dans la jungle, deux nuits au calme dans la verdure ! Les repas sont végétariens et excellent
IT · young couple · Jan 2025
Has a lot of potential, but not there yet
It was immersed in the wilderness
Very disorganised, long waiting time, poor communication, no electricity due to solar panels
FR · young couple · Aug 2024
Good
Amazing place with lots of potentials PRO: - the architecture of the place, living commitment to the respect for nature and environmental protection: all the houses and rooms are built around the jungle of the Bacalar laguna. The place is isolated from sound and light pollution and embeds you in the cover of the trees. Tip: it makes it easier to reach the place if you have an SUV-type of car. - the staff, Manu and Luz, is particularly welcoming and are happy to share their knowledge of the local culture around the Bacalar laguna and the Yucatan peninsula. Luz was particularly attentive to all our requests and was a great host to receive us. Manu has served us exquisite food with well treated vegetables (and fruits, and sufficient quantities for our whole family. - the rooms are very comfortable and had fans (one of them was being repaired in one of the rooms). The outdoor shower experience was great! CONS - unfortunately, the swarm of mosquitos impacted the extent to which we could enjoy all the great pros mentioned above! We've used many tricks to prevent getting stung but the Mexican mosquitos in Kapok are relentless. Small improvements in line with the ecological commitment of the Kapok spirit could probably help, like a fan in the dining area, for the guests and surely for the staff working in the same area all day long. It was so bad to the extent that we unfortunately had to cut our stay short due to this. It's a problem that needs to be addressed, else it takes away the opportunity to enjoy the place. You could not enjoy the amazing food to the full extent nor the lovely common area if you have to rush it in 10 minutes to run back to your room. We saw similar comments about the mosquitos but never imagined the excessive amount that there is. - although the cook offers a great variety and well-curated plant-based dishes and drinks, the prices are much higher compared to other places in the area.
DE · young couple · Apr 2024
Superb
Bacalar, Chetumal-Cancún 4-5km, 77923 Pedro Antonio Santos, Q.R. · Buenavista