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Kato Dool Wellness Resort

8.8/1021 reviewsAswan

Luxurious Spa Services: Indulge in massages, body treatments, and facials at our resort to relax and rejuvenate. Recreational Paradise: Take advantage of the outdoor pool, waterslide, and concierge services for a memorable stay. Culinary Delights: From complimentary breakfast to poolside bar drinks, savor every moment with our varied dining options. Experience tranquility at Kato Dool Wellness Resort. Book now for a blissful retreat on the picturesque waterfront in Aswan. 🌺

What this place offers

  • Hiking/biking trails nearby
  • Sailing nearby
  • Free breakfast
  • Mountain biking nearby
  • Pool umbrellas
  • Tours/ticket assistance

Policies & house rules

  • Check-in from 15:00 until 23:30
  • Check-out until 12:00
  • No pets
  • Free parking

• Pool access available from 8:00 AM to 5:00 PM. • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. • No pets and no service animals are allowed at this property. • Cashless payment methods are available for all transactions. • Contactless check-in and contactless check-out are available. A deposit may be required at the property.

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21 reviews

Guests liked

  • Lovely views
  • Great location
  • Friendly staff
  • Beautiful design

Guests mentioned

  • Communication issues
  • WiFi connectivity problems
  • Service delays

  • Daniel

    family · May 2025

    6/10

    This spot is lovely, staff are friendly & food is tasty. However, we would not stay again until they improve some of their issues. These include: 1. Communication: it was difficult to get responses before we arrived. Emails about excursions were not returned. The only time I got a response was in the WhatsApp chat although I had to send reminders so they would get back to me. Indeed, I sent through this feedback after our stay & never heard back. 2. No Wi-Fi connection: This was especially challenging because they only have a digital food menu that requires wifi to view it. 3. Timeliness in the restaurant: while the food was delicious once it arrived, it took far too long. We were told to be at the restaurant for dinner at 20:00. We arrived on time but we still hadn’t even received our drinks by 21:30. We waited 95 minutes for drinks and dinner and then we waited another 35 minutes for dessert. Most items on the menu were not available. 4. Bathroom facilities in our room: our bathroom flooded every time we used the shower so we had standing water on the floor the entire stay, which meant we had to walk through puddles of dirty water to use the sink or toilet. 5. The driver the hotel uses spent most of the time in the car distracted with phone calls & text messaging while driving. It felt unsafe. He also lectured us on the harms of alcohol when we asked him to stop somewhere so we (3 middle-aged adults) could purchase some beer to drink after a long, hot day.

  • Verified traveler

    Mar 2025

    6/10

    Remote Aswan stay

    Kato Dool is unique and charming but accessibility is challenging. Not recommended for a busy touring schedule. The spa was unexpectedly closed during our stay and that was disappointing.

  • Marion

    Mar 2025

    8/10

    Lovely hotel but very difficult to get to

  • Chinmay

    partner · Feb 2025

    10/10

    Beatiful and aesthetic location. Great view of the river Nile and city of Aswan. The staff is super freiendly and helpful. Wonderful experience. Great location to take instagrammable pictures and videos. Only pain point - there was no WiFi, as their internet reception was being affected by wind. Need to invest in better infrastructure for connectivity services. But everything else was wonderful.

  • Mohamed

    partner · Feb 2025

    8/10

    Property property design is amazing and the view is breathtaking. The only two concerns is it’s far away from downtown Aswan plus the roads to get to the hotel are in a very bad shape and taxi refuses to go there. Dogs in the area are very noisy and bark a lot. If it’s your first time in Aswan, I would recommend you staying in downtown.

Location

Aswan · Aswan