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friends · Nov 2019
wonderfully restored old mansion. Rooms were charming... nicely designed. In fact the entire facility has been thoughtfully brought into today's design standards. Very accomodating staff... although many appeared to be a training mode. Need to improve the professionalism a bit. They have a new general manager (had only been there about 2 weeks when we visited)... seems he has a number of things on his agenda that will improve the property even more. Food was good... but not wonderful. Breakfasts are good to dine in... probably better to go out for dinner. The view out the back is just what you see in the on-line photos... absolutely beautiful at sunset. Great place to stay... would do it all over again!
partner · Oct 2019
It was absolutely beautiful. The views from back porch stunning. The house is decorated with such great style. The house is warm and inviting as well as being very elegant. The staff all very helpful and polite.
Oct 2019
Absolutely amazing staff and great place. Couldn't ask for a better experience! Will be going back!
Aug 2019
Pleasant, professional and very helpful staff. Gorgeous, elegant and comfortable inn. Loved the beautiful view of the Berkshire Mountains from our bedroom!
Aug 2019
Lovely hotel! On the edge of town with an easy walk to restaurants and shops. Staff was attentive, welcoming and helpful - especially Caroline! Enjoyed chatting with her and finishing our evening with a relaxing glass of wine on the porch. Only suggestion is to fix the coffee machine or make hot coffee available earlier in the morning. Breakfast was delicious, but not available until 8:30.
2 Kemble Street · Lenox