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BE · couple · Oct 2026
Emplacement,propriété et services très bien
Ras
TG · family_with_children · Oct 2026
Le confort, l'emplacement, le personnel surtout les femmes de ménage...
La longue attente avant l'accès à la chambre
SA · family_with_children · Oct 2026
LU · family_with_children · Oct 2026
I booked a room with two king beds for other guests. However, when they checked in, they were initially given a room with only one king bed, which was different from the reservation. They had to go back to reception, explain the situation, and request the correct room. What I find particularly surprising is that the hotel did not seem to have the correct information regarding their booking in the first place. On top of that, they were asked whether they had already used anything or left the first room in a mess before the room could be changed. Considering that the mistake was not theirs, this made the situation even more uncomfortable. I am honestly disappointed by this level of confusion, especially from such a well-renowned hotel, where I would have expected much better attention to booking details and a smoother check-in experience.
KW · solo_traveller · Oct 2026
Not happy with hotel this stay. I don’t think I will try it again.
Exelaint location ,very nice comfortable bed however the bath room appliance was very old broken, I have to fix and titan the shower my self, I stained in this hotel before was very nice excellent room but not this time,
- the bath room and the appliance. - there is no warm water either very hot or very cold, I had difficulty taking showers.
Twin Center - Centre des Affaires · Casablanca