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Keraton at The Plaza, The Unbound Collection by Hyatt

9.2/1050 reviewsJakarta

Discover elegance and luxury at Keraton at The Plaza, The Unbound Collection by Hyatt, where every detail is crafted for your comfort and enjoyment. Recreational Oasis Dive into relaxation with our stunning outdoor pool, invigorate your senses at our 24-hour fitness center, or challenge a friend on our outdoor tennis court. Culinary Delights Savor thriving international cuisine at The Club, or indulge in 24-hour room service for a personalized dining experience. Wind down at our sophisticated bar/lounge with your favorite drink. Comfort & Convenience Retreat to one of our 137 uniquely decorated guestrooms featuring plush pillowtop beds, 55-inch plasma televisions, and luxurious bathrooms with deep soaking tubs. Enjoy seamless connectivity with complimentary Wi-Fi throughout the hotel. Elevate your stay in Jakarta—book your room now!

What this place offers

  • Elevator
  • Free airport transportation
  • ATM/banking
  • Shopping on site
  • Breakfast available (surcharge)
  • Multilingual staff

Policies & house rules

  • Check-in from 15:00
  • Check-out until 12:00
  • No pets
  • Free parking

• Pool access available from 6:00 AM to 8:00 PM. • Up to 2 children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. • No pets and no service animals are allowed at this property. • A car is not required for transportation to and from this property. A deposit may be required at the property.

Available rooms

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50 reviews

  • Jin Dao

    family_with_children · Mar 2025

    10/10

    Great place

  • Theresia Olianawati

    Feb 2020

    10/10

    👍👍👍

    Very recommended place to stay.. both business and leisure since connected to the nice shopping mall👍

  • Maria

    family · Feb 2020

    10/10

    Beautiful hotel, spacious rooms and great service. Direct access to Plaza Indonesia too! Will stay here again

  • Minas

    Jan 2020

    8/10

    Good but needs improvements in room ergonomics.

    The hotel was well maintained and the stuff very friendly and helpful. The room quality was good, but the functionality and ergonomics very very poor. For example no closet, but only a bar to hang the clothes and space for the luggage underneath. No lighting at all on this space and it was impossible to See and find things inside the luggage. Many issues also with lighting in the bathroom.

  • James

    Dec 2019

    6/10

    Good, but not good enough

    First of all let’s talk about he positives. The hotel is really beautiful, the room (I had a corner suite) is spectacular and the location is terrific. But this wasn’t a perfect stay. There was an issue with the booking that wasn’t resolved until the next day. No guest should be waiting overnight for resolution to an issue (that was clearly their problem) and the staff were very quick to blame my ignorance for the issue, which wasn’t the case at all. Also, the food is average. It’s almost universally tasteless (lack of seasoning) and the meat they use isn’t the best. It’s a good hotel, but I wouldn’t return. There are better in Jakarta.

Location

Jl MH Thamrin Kav 15 · Jakarta