Keypad Hotel - 24 Hang Ga

151 reviews

• M

  Montse

  ES · family_with_children · Jul 2026

  8/10

  Hotel correcto, personal muy amable.

  El personal muy amable. La habitacion era grande.

  La situacion del hotel, aestaba en Old Quarter, pero no en las calle mas agradables. No había posibilidad de desayunar en el hotel.

• P

  Pyn

  JP · couple · Apr 2026

  5/10
• J

  Julie

  FR · couple · Apr 2026

  10/10

  Super

  Hôtel plutôt central, à 15mn à pieds du lac Hoan Kiem et de toutes les boutiques aux alentours ! L’hôtel était très propre, la chambre spacieuse et le lit hyper confortable ! La rue est très bruyante pourtant on entend rien du tout. Le personnel était adorable !

• N

  Nedjabat

  NL · couple · Apr 2026

  9/10

  Comfortable and very helpful staff

  Very comfortable property and very friendly and helpful staff! Specially Hannah (Annah?) helped us a lot!

  I liked everything

• S

  Stefana

  RO · couple · Apr 2026

  4/10

  Poorly managed hotel

  Location is good

  Unfortunately I have stayed at this hotel for 2 weeks. The first thing that was really unpleasant was the fact that I booked it 6 months in advance with the request of a window. When you enter the standard room there are 2 windows. One to the hallway and one in the middle of the building. So total darkness there is no natural light. I spoke to the receptionist telling her the situation and that we stay a long time and requested a window ahead of time. They could have told us when I messaged them that this room has no natural light so I would have not booked it. The receptionists were not helpful at all with changing our room and their attitude wasn’t the most pleasant one. Two weeks in a small room with no natural light is not a pleasure. It was cheap but not the cheapest for what they offer which is nothing. Breakfast was extra charge. The room is small and it lacks in cleanliness. We dusted the whole room ourselves because there was dust everywhere especially in the wardrobe. When telling the receptionists they didn’t even send somebody to help us with that. Stains on the bedding, there was dried mucus on the wall, the bathroom was a health hazard. No one ever cleaned the shower head it was full of dirt. The faucet was all stained same with the doors and walls.Housekeeping during the stay is non existent just making the bed. In two weeks that is not enough. The housekeeping trolley is always left in the hallway,the stairs are just storage for housekeeping stuff. There are drain flies everywhere. Even with the door closed they will land on the bed and pillows. We found them everywhere. The aircon is placed directly over the head so expect to wake up sick from it.Really bad experience from beginning to end.