Kimpton Hotel Fontenot by IHG

633 reviews

• T

  Timothy

  US · couple · Sep 2026

  10/10

  Cool but I wish we would’ve gotten the amenities that we paid for but didn’t receive. It feels like a wasted 30 dollars

  It was close to all the food places we wanted to try

  The carpet was shredding. Strings everywhere and the amenity fee. We weren’t offered the things that are suppose to come with the amenity fee

• A

  Alexus

  US · couple · Sep 2026

  6/10
• S

  seit2026

  Business · Jul 2026

  10/10

  10 stars

  Ross was super friendly & gave me the best valet service

• P

  parkerf42

  Business · Jul 2026

  10/10

  Best Valet Service

  Brandon and Ross made my valet experience very smooth best people to be in contact with leave them all your tips

• Q

  Quest39212438881

  NEW YORK CITY, NEW YORK · Couples · Jul 2026

  10/10

  Amazing experience

  Our recent stay at the Kimpton Fontenot in New Orleans was nothing short of exceptional. We’ve stayed in many hotels over the years, and this property truly stands as the model for how a hotel should be run. From the moment we arrived until the day we checked out, every single staff member made us feel genuinely welcome. What impressed us most was that this wasn’t just the way they treated us—they treated every guest with the same warmth, professionalism, and kindness. It’s rare to see such a consistently guest-focused culture throughout an entire hotel. A special thank you goes to General Manager Jesseca and Assistant General Manager Alex. Their leadership is evident in every aspect of the property. You can tell they’ve built a team that takes pride in what they do, and it shows in every interaction. The team at Gospel Coffee Bar deserves recognition as well. Starting each morning with friendly faces, great service, and excellent coffee became one of the highlights of our stay. We’d also like to recognize Maria at King for breakfast. She made every morning feel welcoming, and her hospitality was the perfect way to start the day. We also traveled with our miniature pinscher, Brooklyn, and the Kimpton Fontenot rolled out the red carpet for her. She was treated like royalty from the moment we arrived. Having a cozy dog bed waiting in our room, along with food and water bowls and toys, made her feel just as welcome as we did. It’s clear that this hotel doesn’t simply advertise itself as pet-friendly, it genuinely embraces pets as part of the family, and Brooklyn absolutely loved every minute of her stay. Housekeeping was outstanding. Our room was impeccably and pristinely clean every single day, and it was obvious that great care was taken to maintain the highest standards. The Kimpton Fontenot doesn’t just provide a place to stay, it delivers a true hospitality experience. Every department worked seamlessly together, creating an atmosphere that was warm, polished, and effortlessly welcoming. The level of service we experienced is incredibly rare, and it speaks volumes about the culture Jesseca, Alex, and their entire team have created. Thank you to everyone at the Kimpton Fontenot for making our visit to New Orleans so memorable, not just for us, but for Brooklyn as well. We left feeling like we’d found a home away from home, and we can’t wait to return. We will enthusiastically recommend the Kimpton Fontenot to anyone looking for an exceptional hotel experience in New Orleans.