Kinness House - No 14

97 reviews

• P

  Paul

  GB · extended_group · Oct 2026

  5/10

  Overall, a lovely apartment let down by poor management, inadequate communication and a lack of transparency.

  A lovely, comfortable and well-presented apartment in a great location but let down by poor communication.

  We were disappointed on arrival to discover extensive scaffolding and netting surrounding the building, with blue and white plastic sheeting completely obscuring the outlook from both bedroom windows. The accompanying photographs show the view from both bedroom windows during our stay in September 2026. In addition, the advertised designated parking space, which was important to us, was unavailable because numbered parking had been suspended during the building works. No alternative spaces were available either, as scaffolding and workers’ cabins had reduced the parking available to residents. Most importantly, none of this had been disclosed before our arrival. An April 2026 review here had already highlighted the scaffolding and parking problems. Management publicly acknowledged the issues and promised clearer communication to future guests. Yet by our stay in September, more than 4 months later, we still received no advance warning and were even directed to park in the unavailable space. We raised our concerns on the evening of arrival, but management took five days to respond. We subsequently had to chase repeatedly for a resolution, eventually escalating the matter to Booking.com.

• U

  U

  NL · extended_group · Sep 2026

  7/10

  Goed locatie en bedden

  De bedden

  Het feit dat het van buiten werd gerenoveerd. Geen uitzicht door de ramen en minder privacy vanwege de bouwvakkers

• S

  Sarah

  GB · family_with_children · Aug 2026

  9/10

  Great location, quiet and clean - all we would want in accommodation.

  Only not a 10 on this occasion due to the presence of scaffolding on the building exterior. We note it will be temporary but it was a little bleak visually on arrival and obscured a bit of light from the windows. Once down it would be a 10/10.

• K

  Katherine

  GB · extended_group · Aug 2026

  6/10

  It’s a shame because had we been warned we would either not have booked it, or at least been prepared. The flat is lovel

  The flat is spacious and well equipped

  The entire building is covered in heavy duty construction scaffolding, even covering the windows. It looks and feels like living on a construction site. No view. Builders walking along scaffolding immediately outside bedroom and living room windows. Not what we expected at all.

• K

  Katherine

  GB · solo_traveller · Aug 2026

  3/10