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Kinokuniya Ryokan

8.5/10890 reviewsHakone

Luxurious Hot-Spring Retreat in Hakone Sulfur Hot Spring Baths: Immerse yourself in the healing waters of the hotel's own sulfur hot spring source, perfect for relaxation and rejuvenation. Traditional Japanese Accommodation: Experience the charm of Japanese-style rooms with tatami floors and futon beds, offering a glimpse into the rich cultural heritage of the region. Convenient Location and Activities: Explore nearby attractions like Owakudani Volcanic Valley and Onshi Hakone Park, or unwind with on-site amenities such as table tennis and karaoke. Experience the ultimate blend of tradition and comfort at Kinokuniya Ryokan. Book now for an unforgettable stay amidst the beauty of Hakone's green mountains.

What this place offers

  • WiFi available
  • Free WiFi
  • Parking
  • Free Parking
  • Non-smoking rooms
  • Air conditioning

Policies & house rules

  • Check-in from 15:00 until 17:30
  • Check-out until 10:00
  • Children welcome
  • Free parking

Guests with a tattoo may not be permitted to enter public bathing areas and other public facilities. Guests who wish to eat dinner at the property need to make a reservation in advance or book a dinner-inclusive rate. Dinner meals cannot be ordered after check-in. Please note there are no restaurants in the area. Instant noodles are available for purchase at the on-site shop. Guests traveling to the property by bus are advised to catch the bus bound for Hakonecho, from Odawara Station or Hakone-Yumoto Station, and get off at the Ashinoyu bus stop. The property does not serve meals to children for 0-2 years old.Guests must check in by 18:00 to eat dinner at this property. Guests checking in after this time may not be served dinner, and no refund will be given. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. This property does not accommodate bachelor(ette) or similar parties. A deposit may be required at the property.

Available rooms

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890 reviews

Guests liked

  • Excellent multiple onsens (outdoor and shotokan)
  • Very friendly, attentive staff
  • High-quality meals; authentic Japanese dining
  • Historic, charming ryokan atmosphere
  • Comfortable mattresses and beautiful suites
  • Yukata experience; garden with local snacks/beers
  • Cooler elevation and scenic setting

Guests mentioned

  • Moldy/musty smell and cleanliness issues in some onsen areas
  • Dated rooms and facilities; renovations feel old
  • Weak or absent air conditioning in some rooms
  • No nearby convenience store; hotel shop limited
  • Pricey and preset meal times; limited flexibility
  • Early checkout time (10am) noted as inconvenient

  • Andrea

    HU · solo_traveller · Oct 2026

    8/10

    Authentic, in a quite environment, the food was delicious.

  • Ruby

    AU · couple · Oct 2026

    10/10

    An incredible authentic experience with onsens, tatami and full meals!

  • Isabelle

    FR · family_with_children · Oct 2026

    6/10

    L'hôtel a le même âge que les traditions qu'il véhicule.

    Accueil traditionnel, respect du client

    L'hôtel est vraiment dans son jus très ancien et mérite une rénovation plus que complète ! Les Onsen extérieurs tombent en ruine, nous avons failli passer à travers une latte de parquet

  • Konrad

    JP · extended_group · Oct 2026

    10/10

    Very nice mood and rooms. Loved the suite and would stay again. The onsen was very nice as well

  • Amy

    NL · solo_traveller · Oct 2026

    5/10

    Hotel really needs an update

    The onsens were very nice. I especially enjoyed the public bath as there was an indoor and outdoor bath however it is separated by male and female. The hotel room was beautiful, traditional and comfortable (the bathroom however was really small and very old).

    I think the photos are misleading. The property really needs an update as it seems like the hotel has not been updated in many many years. The carpets are worn in the hallways, showers and taps are old and there is lots of dust and cobwebs everywhere. It is definitely an experience to stay in a traditional rhokan however I think the hotel should be maintained to a higher standard. You have to pay ¥2000 every time to use the private baths on top of the already pricey stay. Overall I was disappointed with the stay and had higher expectations. If you are looking for a luxurious rhokan experience then I don't think this hotel is for you.

Location

Ashinoyu 8 · Hakone