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Guests mentioned
AU · extended_group · Mar 2026
Inaccurate location.
Apartment was next to 7 eleven and a convenient store.
The location is not accurate. The hosts changed the location of our stay one day before check-in. The wash machine left grey spotty marks on white clothing.
AU · extended_group · Jan 2026
Don't bother
This was booked a month before. On the day of travelling from Australia to Vietnam they cancelled with a made up excuse. Then reported that I failed to arrive. The story was a bathroom problem.
Their unprofessional, callous treatment of my family.
NL · family_with_children · Aug 2025
AU · family with young children · Jan 2025
Not the experience we expected
Cannot comment as we were swapped to a different hotel at the last minute.
We were moved to the Premier Botanica as there was no longer a room for us. We were told it was better. It was clean, in a similar location and had equivalent facilities in the room, however the beds were like futons (on the floor) and the room looked more basic which is not what the photos showed for the Kirakuan. The owner arranged to meet us as there was no one at reception and she could only accept cash payment (so it was lucky we had brought cash with us since we had just flown in from Australia and it was late in the evening).
VN · family with young children · Dec 2024
Exceptional
The Botanica, 104 Pho Quang, Ward 2, Tan Binh District · Ho Chi Minh City