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FR · couple · Oct 2026
Hotel magnifique, mobilier magnifique, personnel au top, le petit dej est incroyable (juste le diner a 40$ ne vaut pas forcément le coup)
Attention pas d’ascenseur donc si 2 etages c’est trop pour vous c’est dommage, mais rien a dire
ES · couple · Oct 2026
Poor customer service
Beautiful historical building, very comfortable rooms, outstanding staff
They highly recommend to do the city tour (as they told us, it was the only place we could do it and it was a must). We hired it and it was just terrible, 50$ two people, the guide must have learnt Spanish in Duolingo, the communication was not fluent. In addition, he did not know any thing about the Zanzibar history, he was reading all the information posters, he could not answer any questions we did.. it was just so embarrassing to be two hours with a “guide” who did not know Spanish and history. It would be much better to have saved the money and to walk on our own the streets while reading ChatGPT… For sure it is not the hotel itself, but I my opinion the manager have responsability in finding out how the companies who collaborate with them work, as we relied so much in the hotel and the quality they were offering. I think this is total disrespectful with the client and his trust.. We also had other trip hired with them, that we cancelled immediately.. we just did it on our own and we informed the hotel we were leaving early and we would like the picnic (as we also payed for the breakfast and the restaurant was not opened yet). They forgot to prepare it and we had to leave without breakfast and no other option.. They hotel is wonderful but i don’t think this is he quality you expected for what it cost one night there..
MO · solo_traveller · Oct 2026
1. The location 2. The kindness and support given by the staff, specially Brenda who provide me all the attention to make my stay comfortable and easier due my special requests. 3. The atmosphere and the decoration of the hotel
I have not anything to point.
IL · couple · Oct 2026
AU · couple · Oct 2026
572 Baghani Street · Zanzibar City