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US · solo_traveller · Oct 2026
Excellent.
Modern and good valued.
None.
GB · family_with_children · Oct 2026
Perfect hotel in the heart of Sendai
+ Location + Room size + Staff service + Bed comfort Oh wow, where do I start? KOKO Hotel was one of the best hotels I've ever been to. Aside from only two minor things listed down below, everything else was pretty much perfect. Starting with location: 15 min walk to Sendai main station, 2-3 min walk to taiyaki place and Sushiro, similar time to the main shopping passage of Sendai (Clis Road). There are bus stops and metro entrances right next to the hotel. The room size was fantastic, there was a neat storage for suitcases right under the main desk. Enough space for two people and two large suitcases - at no point we felt cramped. Staff service was absolutely brilliant - they were always present, all queries were addressed straight away, everyone was always polite and smiling, most of the staff spoke English. The bed was really good for Japanese standards. On the firmer side, but still really comfy. And the pillow! It was that weird bean/grain/pellet style of hard pillow on one end, and softer on the other. Wow, the grain side works wonders. Perfect head support for the whole night. There were plenty of smaller things which were fantastic as well: amenities smelled great, loved the room lighting including dimming, free "amenities bar" for toothbrushes, razors, tea, etc., option to deliver and store suitcases. Magnificent! I would definitely come back.
- Window draft - Laundry situation There were genuinely only two smaller downsides. We felt the window in our room was not too well insulated. As much as internal insulation was really solid (we couldn't hear the other rooms), the external insulation lacked a little - we could hear the street noise at night and there was a cold air draft that potentially causing me some throat problems. As for laundry - there is one washing machine and a separate dryer provided in the hotel. In our case the laundry was still damp after 2-3 drying cycles, which takes both time and money.
TW · couple · Oct 2026
早餐,床靠窗簾太近
AU · family_with_children · Oct 2026
DE · family_with_children · Oct 2026
Super Lage.
Nur eine Waschmaschine
2-15-10 Honcho, Aoba-ku · Sendai