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Guests mentioned
Aug 2025
Hotel Overbooks Guests Into Rooms
I booked and paid for the Executive Suite. Upon checking the accommodation provided was a standard room. They refused to acknowledge a problem even when shown photos and details from the listing. They refused to offer the room rate to a standard room. I had to have my credit card company intervene. Terrible desk service to deny and evade this in the presence of photos, screenshots still present on the website. Also, the Gym is a treadmill tucked in a corner. The shower curtain does not cover the tub enclosure. Water sprays onto the floor. The hot and cold tap is connected backwards. Attention to detail and truth is in absence. They overbook knowing you are in the mountains with very few alternatives. They make no accommodation in these situations.
Jun 2025
Very friendly staff , great rooms , clean and perfect location. I would definitely go back again!
partner · May 2025
This is a relatively new spacious, pristine, meditative environment from which to explore a fantastic National Park and all it has to offer. I would enthusiastically return here at any future opportunity!
partner · Aug 2024
Lovely peaceful escape in the mountains
family · Jul 2024
The property is beautiful, the views amazing. Staff was exceptionally helpful. Stayed in the family suite, which everyone thought was well designed with 2 twins in loft, and a third twin behind a half wall separating it from the King. It was quite hot when we were there and unfortunately the rolling AC wasn’t quite enough to make the room comfortable during the day, but with windows open at night it cooled down somewhat.
Vitsa · Zagori