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Krystal Urban Cancun & Beach Club

8.2/102800 reviewsCancún

Convenient Location in Downtown Cancun Located in the vibrant Malecon area, Krystal Urban Cancun & Beach Club offers a prime location surrounded by top restaurants and businesses. Refreshing Outdoor Pool and Modern Guestrooms Guests can relax and unwind in the refreshing outdoor pool or enjoy the modern amenities in the stylish guestrooms, including free wireless internet and a spacious work desk. Spectacular City Views and Future Spa & Gym Services Experience breathtaking views of the city and lush gardens from the hotel. Stay tuned for the upcoming spa and gym services to enhance your stay even further. Book your stay at Krystal Urban Cancun & Beach Club now for a memorable and convenient experience in Cancun!

What this place offers

  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Parking
  • Non-smoking rooms
  • Air conditioning

Policies & house rules

  • Check-in from 15:00
  • Check-out until 12:00
  • Children welcome
  • Paid parking

The property has the Stay Safe & Clean Sanitary CertificationGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay. A deposit may be required at the property.

Available rooms

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2800 reviews

Guests liked

  • Excellent location
  • Friendly and attentive staff (many mentions)
  • Great panoramic views from rooms
  • Spacious rooms
  • Nice pool and pleasant atmosphere
  • Good breakfast/amenities mentioned by some guests

Guests mentioned

  • Occasional water outages affecting showers/toilets
  • No fridge/frigobar in some rooms
  • Limited, cold or overpriced breakfast options
  • Reported rude/unhelpful front desk incident
  • Gym cardio equipment poor or unreliable
  • Noise from exterior and air conditioning in some rooms
  • Firm beds for some guests (subjective)

  • Guillermo

    ES · couple · Oct 2026

    7/10

    El trato de el personal de recepción.

    El trato del personal del restaurante.

  • Marika

    CH · family_with_children · Oct 2026

    7/10

    Il n’y avait pas de lit bébé.

  • Panigara

    IT · couple · Oct 2026

    7/10

  • Natan

    IL · solo_traveller · Oct 2026

    6/10

    מלון ישן חדריםכמו באכסניה ישנה שישפצו את החדרים שלפחות יהיו ברמה סבירה

  • Marcela

    MX · extended_group · Oct 2026

    5/10

    Amabilidad, del personal

    Nos tocó piso 10, se percibía un olor a caño y la habitación tenía olor fuerte a Humedad

Location

Avenida Sayil Mza.1 Lote 4C-07 Sm. 4A · Cancún