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BN · family_with_children · Oct 2026
We had a good time. Karuizawa was beautiful overall plus the hotel was great too!
Room was spacious and clean. Good location, very near to Old Ginza Street.
The bathroom sink was too low, making us bend down to use it. The pillow was also too soft, almost as if we were sleeping on a flat surface.
JP · couple · Jun 2026
US · family_with_children · Jun 2026
Wonderful hotel with exceptional staff. Planning to visit again.
Fantastic location. Beautiful property. Peaceful. Staff was exceptional with customer service. First time in Kanazawa but will come back and stay longer in the future.
Breakfast understaffed but there are many options in walking distance.
IL · solo_traveller · May 2026
Recommended for those who don’t care about japanese food
Staff, location and rooms were very good
They are too occidental, breakfast wasn’t as good as in other places we stayed this trip
US · couple · Apr 2026
491 5 Karuizawa-machi · Karuizawa