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Sep 2025
The staff were professional and extremely friendly. This is the absolute best place to stay close to the airport. They have a shuttle for free which is helpful. They also packed me a complimentary box breakfast since my flight left before their resturarant
Sep 2025
We did not have hot water so we could not shower and they did not move us to another room where we could shower 😱😱😩
Sep 2025
The front desk staff made me feel like I was asking for free, by mentioning that the only options for free breakfast were 2, when I made the reservation, it says that breakfast was included, so some how the breakfast gets paid, I will never believe that the place provide free food. and I am very lucky to be very fortunate to have enough money to pay for what I eat, Also when it was time to leave the guy at the front desk made me feel like we were Thieves, I will never never return to this place , much less recommend it.
Aug 2025
Súper buen servicio, personal súper atento y cordial. Excelente servicio de comida al cuarto y transporte
Aug 2025
Not suitable for westerners
I have stayed at over 100 hotels through hotels.com and this is the first time that a hotel staff inventoried the room and insisted there was a missing facecloth. Charged us a small amount for it. It was absurd, who wants a used Guatemalan facecloth? Clearly used to a low class clientele.
15 Calle A · Guatemala City