La Bastide De Moustiers - Hôtel et Restaurant - Teritoria

95 reviews

• R

  Romain

  SA · couple · Oct 2026

  10/10
• D

  Doug

  AU · solo_traveller · Sep 2026

  9/10

  Sheer luxury

  A very expensive place, but magnificent the grounds are beautiful and tranquil. The pool is excellent. The staff are supremely helpful The restaurant is awesome. Excellent food with an amazing sommelier

  Too many stairs to my room

• P

  Philippe

  FR · family_with_children · Aug 2026

  8/10

  Séjour très agréable dans un endroit magnifiqur

  Emplacement, cadre, propriété, restauration.

• D

  Dale

  FR · couple · Aug 2026

  1/10

  Extremely Disappointing - Aggressive and rude management

  Nothing

  Le Bastide de Moustiers was a huge disappointment. Upon our arrival, we were greeted and shown to our room. We inquired about getting a small bite and they said they could prepare a charcuterie and cheese plate. A table was set but not worthy of a Michelin restaurant - the place mats were not ironed and there were no glasses or water. When we mentioned this we were told: “This is only a one star not restaurant not a three-star Ducasse restaurant.” We ordered a bottle of Perrier and we asked for some lemon, but we were told the restaurant had no lemons?? The charcuterie and cheese plates arrived were very plain – just two slices of common ham and two slices of smoked meat. The cheese plate only had goat cheese – nothing else. There were no napkins or bread - it took15 minutes to get napkins and bread. We asked for two glasses of rose and that also took 10-15 minutes. The salad had some leaves that were spoiled and had turned black. We complained at the reception. They called the Directrice, Sarah Chailan. We complained to her about the terrible service. “I’m sorry – what do you want me to do about this.” She did not seem shocked by what had occurred nor did she seem very genuinely sorry. Her attitude only served to infuriate my wife and I further. She made no attempt to resolve the problem. 15 minutes later, she knocked on our door – her solution - send us to another hotel! We found this to be exceptionally insulting. We went to the pool and it was filthy. The property was full of weeds. The pool’s foot rinse was dirty and full of leaves. The pool was dirty and there was a big pile of dirty towels and water bottles. The pool house walls were full of mold. The umbrella stands were full of rust. Nothing evoked a luxury experience. This spot is in a lovely setting but is in bad disrepair. The service is truly awful and unless you want to spend $1000 or more on a run-down place with terrible service you should avoid this place.

• P

  Pyry

  FI · couple · Aug 2026

  10/10