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partner · Jul 2025
Hotel is beautiful, staff is friendly. But the food was not very good, and extremely overpriced for Guatemala. The breakfast menu was pretty large, for example, but the only "inlcuded" breakfasts were either yogurt, fruit, and granola, or 1 egg and toast. My husband asked for another egg and was told he would be charged. For dinner, the menu prices were insane, the portions were small, and the food wasn't great. I ordered a few of the vegetarian meals and one night I got a baked potato that was supposed to have grilled veggies on it for no joke-$30. It came with 2 tiny potatoes with maybe 1 Tablespoon of finely chopped (not grilled) veggies and the potatoes were raw in the middle. I had to ask for some tortillas because I was starving. My husband got a $40 steak that was small, just ok, and came with a side of chips with guac. and rice. And the problem was that the hotel is pretty far from the town so there weren't other options.
family · Jul 2025
Our stay was beyond great! It was amazingly beautiful, fun, and peaceful!!! The staff is the nicest, most accommodating, and friendly!! The food is fresh and SO DELICIOUS!! Highly recommend this hotel!!! Our favorite? Pool, lake, howling monkeys, spider monkeys, the food, our bungalow… literally everything!!!
family · Apr 2025
Beautiful hotel on the shore of a beautiful lake. Facilities are excellent, comfortable, even too perfect. Staff is super friendly and will help all your needs. My daughters (8 and 10) ranked it in their top 3 hotels they have visited because they had so much fun, especially in the lake and pool. Very recommended.
partner · Apr 2025
Everything is great!
Apr 2025
Beautiful property, our kids loved the lake and jungle
Lake Peten Itza · Flores