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La Madera Hotel & Spa

8.8/10571 reviewsHanoi

Central Location in Hanoi Old Quarter La Lisa Hotel, situated in the bustling heart of Hanoi Old Quarter, offers easy access to the city center and iconic attractions like Hoan Kiem Lake, Ngoc Son Temple, and The Huc Bridge. Convenient Amenities and Services Guests can enjoy complimentary Wi-Fi, air-conditioned rooms with modern facilities, and helpful services such as luggage storage, tour desk, and airport transfers. The in-house restaurant provides a delicious daily breakfast, while local dining options are just a stone's throw away. Comfortable Accommodation Relax in well-appointed rooms featuring flat-screen TVs, minibars, and private bathrooms with complimentary toiletries. Some rooms even boast charming balconies for a delightful stay experience. Book your stay at La Lisa Hotel for a memorable and convenient visit to vibrant Hanoi!

What this place offers

  • WiFi available
  • Free WiFi
  • Parking
  • Non-smoking rooms
  • Air conditioning
  • 24-hour front desk

Policies & house rules

  • Check-in from 14:00
  • Check-out until 11:30
  • Children welcome
  • Paid parking

Managed by a private host A deposit may be required at the property.

Available rooms

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571 reviews

Guests liked

  • Helpful staff
  • Great location

Guests mentioned

  • Small rooms
  • No breakfast included
  • Jean

    CA · solo_traveller · Oct 2026

    10/10

    Excellent personnel sympathique

    Très central pour tout. Proche du lac.

  • Sarah

    NZ · couple · Oct 2026

    10/10
  • nj_tanya

    IE · family_with_children · Oct 2026

    10/10

    Extremely nice and helpful people running the place, they helped with transport to another location and gave recommendations. The place is very clean in a very good location. Has lift. And super cute view from the room.

  • Cohen

    AU · couple · Oct 2026

    10/10
  • Adrianna

    DE · couple · Oct 2026

    1/10

    Not recommended - Construction Site and Mold

    I stayed at this hotel for two nights before taking an overnight flight home. After our first night, while we were out enjoying our last day in Hanoi, the hotel texted asking for permission to repair peeling paint in our room, then immediately called me. I didn’t want anyone in the room because we had already started sorting our luggage for the flight, and our things were spread out across the tiny room. Specifically, a pile of laundry, including my dirty underwear, was stacked right in front of the damaged wall, and we had left a "Do Not Disturb" sign on the door. However, the caller convinced me, claiming it was urgent and would only take 30 minutes. Since I was on the other side of the city, I couldn't return to supervise. When we got back about three hours later, the room still looked like a construction site. The furniture was shifted around and the floor was filthy. I complained to the front desk immediately, and while they sent someone to clean it up quickly, the situation ruined my mood. On top of that, staff asked me dozens of times if I needed an airport transfer. I repeatedly declined, but they kept pushing, which was extremely annoying. I honestly don't understand how this hotel has such high ratings. I don't mind small rooms, but the showerhead was falling off, held together only by plastics shoved into the fixture (see photos). The sink taps were inverted, so cold turned out to be hot, which burned my hands the first time I used it. Worse, the bathroom was covered in black mold, likely because the shower drips continuously and the floor never dries. A bowl of free bananas at reception doesn't make up for the rest of the experience. Not recommended.

Location

18 Cau Go · Hanoi