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US · couple · Oct 2026
Overall is was amazing!
Breakfast was amazing!! The staff were amazing!! The area of the hotel is very convenient and the hotel and cafe is charming! The pool is unique and gives beautiful views especially at night! I definitely will be back 🩷
Room was a big small and no microwave
US · couple · Sep 2026
Excellent location. Disengaged staff.
Location. Location
Rooms, common areas lacking attention and simple maintenance. My feeling is the staff has forgotten what the customer wants and forgets to do simple maintenance like lubricating cracking bathroom doors or checking if WiFi extenders are functioning. Pool water was not clean.
US · solo_traveller · Sep 2026
Las habitaciones poco aire acondiccionado
US · couple · Sep 2026
It was comfortable
Very clean
No parking
US · solo_traveller · Sep 2026
Nice old building in Old Town..
This hotel is trying to scam you if you are booking the "SUPERIOR QUEEN ROOM". That room smells hazardous mold, has no windows, no ac. When we said it's unacceptable they offered a nice room for more than twice the price. We declined. They have a very strict cancellation policy so we had to call booking.com they offered no alternative but we got our free cancellation....we ended up in a hotel nearby.
262 Calle del Sol · San Juan