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Guests mentioned
family · Aug 2025
Spiders in the room, spider webs eberywhere in the room, dirty bathrooms, stay away from this place
family · Jul 2025
Very calm environment. The staff are wonderful. I traveled there with my two tween daughters and they had a blast jumping into the lake from the dock.
Jul 2025
We
friends · Jul 2025
***Accesible by BOAT ONLY*** I think that should be the first and most important info anyone should know. Do not use google maps to get here coz it will lead to a very dangerous dirt road n stops at a cliff n your forced to go down said dirt road to a little town called Santa Cruz, which has 1 Main road leading to a small port. There you can get onto a water taxi for like $3 to get to the hotel which is just one stop over. Once you get to the hotel though, excellent excellent service. They were extremely nice and hospitable. They gave me an upgrade since it was low season and it was just us and one other couple in the whole resort. Of note, the restaurant on site is vegetarian only. I didn’t know that either. Sure I panicked. What does one do but miss meat right away when I heard that. But surprisingly, the food actually tasted good! Loved their free breakfast. Get the toasted coconut French toast! We never went off property since we had to work online. We didn’t get to enjoy the pool since it rained every afternoon noon. But nonetheless, if it’s eco tourism, this is the place. Rooms are huge and beautiful. Balcony was even better.
family · Sep 2024
The place is magic. You are smiling during the stay without knowing it. We love the connection with the lake and their people. The amazing staff is another big plus. Congratulations to the owners/ managers for this jewel in Guatemala.
1 Tzantizotz · Santa Cruz La Laguna